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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • T

      The Hong Kong University of Science and Technology

      Slope Engineering

      Skills you'll gain: Civil Engineering, Structural Analysis, Failure Analysis, Engineering Analysis, Geographic Information Systems, Risk Control, Geospatial Information and Technology, Mechanics, Augmented and Virtual Reality (AR/VR), Experimentation, Laboratory Experience

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Applying Data Analytics in Marketing

      Skills you'll gain: Marketing Analytics, Regression Analysis, Network Analysis, Market Analysis, Analytics, Statistical Analysis, Customer Insights, Data Analysis, Statistical Methods, Text Mining, Unstructured Data, Social Media, Natural Language Processing

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

      Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      181 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Getting Started with Rstudio

      Skills you'll gain: Interactive Data Visualization, Data Visualization, Software Installation, Package and Software Management, R Programming, Integrated Development Environments, Cloud Development, Cloud Hosting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      143 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Management and Compliance

      Skills you'll gain: Cloud Security, Data Management, Cloud Computing Architecture, Records Management, Security Management, Cloud Computing, Cyber Security Policies, Microsoft Azure, Data Security, Disaster Recovery, Data Governance, Information Assurance, Security Controls, Information Privacy, General Data Protection Regulation (GDPR)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      123 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Snowflake

      Introduction to Modern Data Engineering with Snowflake

      Skills you'll gain: Data Pipelines, Data Transformation, Extract, Transform, Load, Data Integration, Data Warehousing, Real Time Data, Data Import/Export, Stored Procedure, Data Sharing, SQL, Automation, Command-Line Interface

      4.8
      Rating, 4.8 out of 5 stars
      ·
      104 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Effective Leadership: Master Management Styles

      Skills you'll gain: Leadership Development, Leadership, Leadership and Management, Team Leadership, Adaptability, Business Leadership, People Management, Team Management, Team Motivation, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      Tecnológico de Monterrey

      Evaluación del Aprendizaje en Escenarios Clínicos

      Skills you'll gain: Patient Evaluation, Clinical Supervision, Patient Education And Counseling, Clinical Experience, Clinical Leadership, Health Assessment, Healthcare Ethics, Constructive Feedback, Patient Safety, Mentorship, Continuous Quality Improvement (CQI), Emotional Intelligence, Relationship Building

      4.9
      Rating, 4.9 out of 5 stars
      ·
      152 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI Applications

      Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Data Ethics, AWS SageMaker, Amazon Web Services, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Data Governance, Large Language Modeling, API Design, Cost Management, Information Privacy, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • C

      Coursera Project Network

      ChatGPT Playground for Beginners: Intro to NLP AI

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Telehealth, Patient Education And Counseling, Health Technology, Artificial Intelligence, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      67 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • E

      Edureka

      Advanced Microsoft Power BI

      Skills you'll gain: Dashboard, Power BI, Data Transformation, Data Modeling, Interactive Data Visualization, Microsoft Power Platform, Data Visualization Software, Business Intelligence, Predictive Analytics, Microsoft Excel, Data Analysis, Data Integration, Data Cleansing, Key Performance Indicators (KPIs)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      69 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Foundations of Red Hat Cloud-native Development

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, Docker (Software), Cloud Development, Application Deployment, Continuous Deployment, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      153 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…110111112…402

    In summary, here are 10 of our most popular customer experience courses

    • Slope Engineering: The Hong Kong University of Science and Technology
    • Applying Data Analytics in Marketing: University of Illinois Urbana-Champaign
    • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
    • Getting Started with Rstudio: Coursera Project Network
    • Cybersecurity Management and Compliance: Microsoft
    • Introduction to Modern Data Engineering with Snowflake: Snowflake
    • Effective Leadership: Master Management Styles: Coursera Instructor Network
    • Evaluación del Aprendizaje en Escenarios Clínicos: Tecnológico de Monterrey
    • AWS Generative AI Applications: Amazon Web Services
    • ChatGPT Playground for Beginners: Intro to NLP AI: Coursera Project Network

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