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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • N

      Northeastern University

      Intro to Improving the Patient Experience Through Analytics

      Skills you'll gain: Care Management, Health Informatics, Patient Education and Support, Patient Safety, Health Care, Analytics, Data Analysis, Predictive Analytics, Big Data, Data-Driven Decision-Making, Decision Support Systems, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Ethics in Engineering

      Skills you'll gain: Failure Analysis, Engineering Practices, Ethical Standards And Conduct, Business Ethics, Chemical and Biomedical Engineering, Engineering Management, Systems Engineering, Engineering, Civil Engineering, Electrical and Computer Engineering, Software Engineering, Safety Assurance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      75 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Engagement & Nurture Marketing Strategies

      Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Target Market, Customer Engagement, Content Creation, Lead Generation, Multimedia

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • K

      Kennesaw State University

      Cybersecurity and Its Ten Domains

      Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Cyber Operations, Cryptography, Cyber Risk, Encryption, Authorization (Computing), Secure Coding, Systems Development Life Cycle, Security Controls, Cyber Governance, Cyber Security Policies, Infrastructure Security, Security Awareness, Safety and Security, Identity and Access Management, Incident Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Mining, Data Analysis, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Machine Learning: Supervised Learning

      Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Decision Tree Learning, Scikit Learn (Machine Learning Library), Matplotlib, Random Forest Algorithm, Machine Learning, Predictive Modeling, Data Science, Classification And Regression Tree (CART), Python Programming, Mathematical Modeling, Applied Mathematics, Exploratory Data Analysis, Statistical Programming, Regression Analysis, Feature Engineering, Data Cleansing, Performance Tuning

      Build toward a degree

      3.4
      Rating, 3.4 out of 5 stars
      ·
      77 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Business Marketing Brand Kit Using Canva

      Skills you'll gain: Canva (Software), Logo Design, Brand Marketing, Style Guides, Marketing Design, Brand Awareness, Branding, Marketing Materials, Marketing Collateral, Brand Management, Organizational Skills, Graphic Design, Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      917 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Gen AI Foundational Models for NLP & Language Understanding

      Skills you'll gain: PyTorch (Machine Learning Library), Natural Language Processing, Large Language Modeling, Generative AI, Text Mining, Artificial Neural Networks, Deep Learning, Feature Engineering

      4.4
      Rating, 4.4 out of 5 stars
      ·
      118 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CISSP Certified Information Systems Security Professional

      Skills you'll gain: Identity and Access Management, IT Security Architecture, Authentications, Business Continuity Planning, Continuous Monitoring, Security Controls, Secure Coding, Security Testing, Cryptography, Disaster Recovery, Vulnerability Assessments, Cyber Security Assessment, Incident Response, Application Security, Incident Management, Security Engineering, Data Security, Network Security, OSI Models, Data Loss Prevention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      75 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Khalifa University

      Arabic for Beginners

      Skills you'll gain: Oral Comprehension, Language Learning, Language Competency, Culture, Vocabulary, Writing, Cultural Diversity, Grammar, Oral Expression, Literacy, Language Interpretation, Translation, and Studies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Developing and Delivering a New Product

      Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Market Analysis, Team Building, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Visualization with R

      Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Dashboard, Ggplot2, Plot (Graphics), Shiny (R Package), R Programming, Leaflet (Software), Graphing, Scatter Plots, Box Plots, Spatial Data Analysis, Histogram, UI Components, User Interface (UI)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      262 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…108109110…402

    In summary, here are 10 of our most popular customer experience courses

    • Intro to Improving the Patient Experience Through Analytics: Northeastern University
    • Ethics in Engineering: University of Michigan
    • Engagement & Nurture Marketing Strategies: Northwestern University
    • Cybersecurity and Its Ten Domains: Kennesaw State University
    • Data Science for Business Innovation: EIT Digital
    • Introduction to Machine Learning: Supervised Learning: University of Colorado Boulder
    • Create a Business Marketing Brand Kit Using Canva: Coursera Project Network
    • Gen AI Foundational Models for NLP & Language Understanding: IBM
    • CISSP Certified Information Systems Security Professional: Packt
    • Arabic for Beginners: Khalifa University

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