• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: Free
      Free
      C

      Coursera Project Network

      Analyze Website Visitors with Google Analytics Segments

      Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Aptly

      TikTok for Business

      Skills you'll gain: TikTok, Social Media Content, Social Media Marketing, Social Media Strategy, Content Creation, Marketing, Brand Awareness, Marketing Strategy and Techniques, Content Strategy, Customer Engagement, Video Editing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Customer Relationship Building, Sales Strategy, Customer Insights, Interviewing Skills, Data Storage Technologies, Communication, Solution Selling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Program Management: Prepare for PMI-PgMP Certification Exam

      Skills you'll gain: Program Management, Project Management, Performance Management, Project Management Life Cycle, Project Portfolio Management, Organizational Strategy, Governance, Stakeholder Engagement, Risk Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Managing People with Power Skills

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Resource Planning, Conflict Management, Team Motivation, Project Management, Leadership, Agile Project Management, People Management, Team Leadership, Negotiation, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Agile Project Management

      Skills you'll gain: User Story, Sprint Planning, Prioritization, Brainstorming, Conflict Management, Agile Project Management, Scaled Agile Framework, Program Management, Backlogs, Innovation, Agile Software Development, Team Motivation, Sprint Retrospectives, Ideation, Project Controls, Solution Design, Agile Methodology, Project Portfolio Management, Empowerment, Discussion Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 3 - 6 Months

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Design Thinking and Global Startup

      Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Product Development, Prototyping, Presentations, Lean Methodologies, Human Centered Design, Value Propositions, Innovation, Emerging Technologies, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      131 reviews

      Beginner · Course · 1 - 3 Months

    • E

      ESSEC Business School

      Les partenariats qui changent le monde : alliances innovantes entre entreprises et associations

      Skills you'll gain: Strategic Partnership, Relationship Building, Innovation, Business Development, Corporate Sustainability, Community Development, Stakeholder Engagement, Business Strategy, Program Evaluation, Strategic Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      130 reviews

      Mixed · Course · 1 - 3 Months

    • U

      UiPath

      Automation Business Analysis - Concepts and Principles

      Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Geneva

      Introduction to Political Citizenship

      Skills you'll gain: Immigration Law, Social Studies, Social Justice, Community Development, Political Sciences, Social Sciences, Cultural Diversity, Public Policies, Sociology, Student Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Team Management

      Skills you'll gain: Event Management, Performance Analysis, Facility Operations, Business Analytics, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analytics, Data Analysis, Team Performance Management, Team Management, Health Technology, Data Ethics, Trend Analysis, Contract Negotiation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Power Pivot Fundamentals

      Skills you'll gain: Dashboard, Star Schema, Pivot Tables And Charts, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Excel, Data Modeling, Business Intelligence, Competitive Analysis, Data Integration, Key Performance Indicators (KPIs), Business Metrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    Searches related to customer engagement

    sap customer engagement and discovery
    1…104105106…204

    In summary, here are 10 of our most popular customer engagement courses

    • Analyze Website Visitors with Google Analytics Segments: Coursera Project Network
    • TikTok for Business: Aptly
    • Develop with Dell: IT Sales: Dell
    • Program Management: Prepare for PMI-PgMP Certification Exam: SkillUp EdTech
    • PMP Exam Prep: Managing People with Power Skills: University of Maryland, College Park
    • Agile Project Management: University of Maryland, College Park
    • Design Thinking and Global Startup: Korea Advanced Institute of Science and Technology(KAIST)
    • Les partenariats qui changent le monde : alliances innovantes entre entreprises et associations: ESSEC Business School
    • Automation Business Analysis - Concepts and Principles: UiPath
    • Introduction to Political Citizenship: University of Geneva

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok