• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • U

      University of Toronto

      Knowledge and Skills for Dementia Care: the SSLD Approach

      Skills you'll gain: Gerontology, Long Term Care, Caregiving, Nursing Homes, Home Health Care, Mental and Behavioral Health, Psychosocial Assessments, Disabilities, Care Management, Cultural Sensitivity, Decision Support Systems, Behavior Management, Needs Assessment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      123 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Entrepreneurship II: Preparing for Launch

      Skills you'll gain: Entrepreneurship, Go To Market Strategy, Business Planning, New Business Development, Financial Forecasting, Entrepreneurial Finance, Growth Strategies, Presentations, Business, Business Modeling, Financial Analysis, Customer Acquisition Management, Management Training And Development, Team Management, People Management, Fundraising, Business Metrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      742 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Introduction to Business Analytics with R

      Skills you'll gain: Tidyverse (R Package), Data Processing, Business Analytics, Data Transformation, Business Intelligence, Data Manipulation, Data Management, R Programming, Data Presentation, Data Analysis, Statistical Programming, Technical Communication, Data-Driven Decision-Making

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      285 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Introduction to Programming in Swift 5

      Skills you'll gain: Model View Controller, Swift Programming, iOS Development, Data Structures, Object Oriented Programming (OOP), Mobile Development, Programming Principles, Apple Xcode, Computer Programming, Data Modeling

      4.3
      Rating, 4.3 out of 5 stars
      ·
      731 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Program Management

      Skills you'll gain: Earned Value Management, Stakeholder Management, Program Management, Agile Project Management, Stakeholder Engagement, Project Management Office (PMO), Agile Methodology, Project Performance, Project Schedules, Virtual Teams, Team Building, Conflict Management, Change Management, Project Management Life Cycle, Procurement, Team Management, Solution Delivery, Cost Management, Return On Investment, Leadership and Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      75 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Time Series Models for Business Forecasting

      Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, Financial Forecasting, Microsoft Excel, Demand Planning, Excel Formulas, Trend Analysis, Predictive Modeling, Data Presentation, Statistical Visualization, Graphing, Market Trend, Process Optimization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      236 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Intro to AR/VR/MR/XR: Technologies, Applications & Issues

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Emerging Technologies, Virtual Environment, Human Computer Interaction, User Experience Design, Data Ethics, Information Privacy, Diversity Equity and Inclusion Initiatives, Innovation, Personally Identifiable Information, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      385 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      A Story of Economics: A Principles Tale

      Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Cost Accounting, Tax, Market Analysis, International Relations, Business Metrics, Public Policies, Operating Cost, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      108 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      INSEAD

      Blockchain and Business

      Skills you'll gain: Intellectual Property, Blockchain, Business Transformation, Business Leadership, Governance, FinTech, Technology Strategies, Corporate Sustainability, Business, Business Modeling, Business Strategy, Emerging Technologies, Digital Transformation, Innovation, Organizational Structure, Cost Reduction

      4.7
      Rating, 4.7 out of 5 stars
      ·
      421 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Generative AI for Data Analysis

      Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Data Visualization, Infographics, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Risk Management, Data Quality, Data Pipelines

      4.3
      Rating, 4.3 out of 5 stars
      ·
      64 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Women in Leadership: Inspiring Positive Change

      Skills you'll gain: Negotiation, Leadership Development, Professional Development, Organizational Leadership, Communication, Leadership, Influencing, Personal Development, Empowerment, Business Leadership, Relationship Building, Self-Awareness, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      548 reviews

      Mixed · Course · 1 - 3 Months

    • T

      Technical University of Denmark (DTU)

      Patenting in Biotechnology

      Skills you'll gain: Intellectual Property, Chemistry, Legal Risk, Regulation and Legal Compliance, Keyword Research, Molecular Biology, Strategic Thinking, Database Management Systems, Technical Writing, Research Reports, Databases

      4.5
      Rating, 4.5 out of 5 stars
      ·
      238 reviews

      Beginner · Course · 1 - 3 Months

    1…103104105…519

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Knowledge and Skills for Dementia Care: the SSLD Approach : University of Toronto
    • Entrepreneurship II: Preparing for Launch: University of Illinois Urbana-Champaign
    • Introduction to Business Analytics with R: University of Illinois Urbana-Champaign
    • Introduction to Programming in Swift 5: LearnQuest
    • Microsoft Program Management: Microsoft
    • Excel Time Series Models for Business Forecasting: Macquarie University
    • Intro to AR/VR/MR/XR: Technologies, Applications & Issues: University of Michigan
    • A Story of Economics: A Principles Tale: Rice University
    • Blockchain and Business: INSEAD
    • Microsoft Generative AI for Data Analysis: Microsoft

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok