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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • T

      Technical University of Munich (TUM)

      From Zero to Hero - Digital Product Development From Scratch

      Skills you'll gain: MLOps (Machine Learning Operations), Product Development, User Experience Design, User Research, Human Centered Design, New Product Development, Design Thinking, Agile Product Development, Generative AI, Solution Design, AWS SageMaker, Innovation, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data-Driven Decision-Making for Agile Organizations

      Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Customer Analysis, Performance Measurement, Adaptability, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Agile Methodology, Business Analytics, Real Time Data, Business Intelligence, Critical Thinking and Problem Solving, Complex Problem Solving, Management Reporting, Analytics, Business Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • U

      University of Glasgow

      Cultural impact of housing displacement gentrification

      Skills you'll gain: Research Methodologies, Social Justice, Cultural Diversity, Cultural Sensitivity, Socioeconomics, Community Development, Qualitative Research, Sociology, Social Sciences, Demography, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      S.P. Jain Institute of Management and Research

      Strategic Brand Management

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Market Share, Value Propositions, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Storytelling

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Setting a Generative AI Strategy

      Skills you'll gain: Generative AI, Strategic Thinking, Business Strategy, Growth Strategies, Organizational Strategy, Customer experience strategy (CX), Technology Strategies, Business Modeling, Thought Leadership, Value Propositions, Productivity Software, Artificial Intelligence, Operational Efficiency, Trend Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability for Business

      Skills you'll gain: Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Strategic Partnership, Systems Thinking, Procurement, Business Operations, Strategic Communication, Culture Transformation, Business Strategy, Business Transformation, Business Ethics, Strategic Leadership, Goal Setting, Compliance Management, Community Development, Business Strategies, Communication Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Metro Rail Systems and Construction

      Skills you'll gain: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Structural Engineering, Engineering Analysis, Simulation and Simulation Software, Architectural Design, Quality Assurance, Laboratory Testing, Construction, Environmental Engineering, Geospatial Information and Technology, Engineering Design Process, Emerging Technologies, Engineering Calculations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Advanced Digital Marketing

      Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Formwork for concreting

      Skills you'll gain: Construction, Construction Engineering, Building Codes, Construction Management, Building Information Modeling, Construction Estimating, Cost Estimation, Structural Engineering, Blueprint Reading, Architectural Drawing, Engineering Drawings, Civil and Architectural Engineering, Construction Inspection, Engineering Practices, Visualization (Computer Graphics), Failure Analysis, Safety Assurance, Engineering Calculations, Safety Training, Fall Protection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Advanced · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Machine Learning in Retail

      Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Pandas (Python Package), Jupyter, Matplotlib

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño de videojuegos

      Skills you'll gain: Video Game Development, Game Design, Unity Engine, Animation and Game Design, Software Design Documents, Conceptual Design, Design, Experience Design, Usability, Persona (User Experience), Prototyping, Storytelling, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      329 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create User Stories in Jira

      Skills you'll gain: User Story, Jira (Software), Backlogs, Issue Tracking, Sprint Planning, Agile Project Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      41 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    1…101102103…248

    In summary, here are 10 of our most popular customer insights courses

    • From Zero to Hero - Digital Product Development From Scratch: Technical University of Munich (TUM)
    • Data-Driven Decision-Making for Agile Organizations: Duke University
    • Cultural impact of housing displacement gentrification: University of Glasgow
    • Strategic Brand Management: S.P. Jain Institute of Management and Research
    • Setting a Generative AI Strategy: Coursera
    • Sustainability for Business: University of Colorado Boulder
    • Metro Rail Systems and Construction: L&T EduTech
    • Advanced Digital Marketing: University of Maryland, College Park
    • Formwork for concreting: L&T EduTech
    • Machine Learning in Retail: Coursera Project Network

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