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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design

      Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, Persona (User Experience), Presentations, Web Design, User Centered Design, Research Design, Design Thinking, Prototyping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      164 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating New BigQuery Datasets and Visualizing Insights 日本語版

      Skills you'll gain: Looker (Software), Dashboard, Data Import/Export, Data Presentation, Data Visualization Software, SQL, Big Data, Data Storage, Performance Tuning, Google Cloud Platform

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Analyze Website Visitors with Google Analytics Segments

      Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Wetland Science & Management: Fundamentals to Conservation

      Skills you'll gain: Environmental Monitoring, Environmental Engineering and Restoration, Land Management, Natural Resource Management, Water Resources, Environment and Resource Management, Environmental Science, Biology, Research Reports, Environment, Environmental Engineering, Environmental Policy, Geographic Information Systems, Geospatial Information and Technology, Technical Documentation, Environmental Regulations, Microbiology, Chemistry

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Specialization · 1 - 3 Months

    • M

      Macquarie University

      Habilidades de Excel para el negocio: Intermedio I

      Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Data Visualization, Data Integration, Data Management, Data Cleansing, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Sustainable Business Enterprises

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Consumer Behaviour, Product Design, Environmental Issue, Business, New Product Development, Socioeconomics, Innovation, Design Thinking, Market Opportunities, Business Strategies, Customer Analysis, Market Research, Value Propositions, Communication Strategies

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Certified Ethical Hacker (CEH) v.12

      Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Management, Mobile Security, Cybersecurity, Threat Modeling, Penetration Testing, Cyber Threat Intelligence, Open Web Application Security Project (OWASP), Malware Protection, Threat Detection, Network Security, Cyber Attacks, MITRE ATT&CK Framework, Cyber Threat Hunting, Intrusion Detection and Prevention, Information Systems Security, Wireless Networks, Cryptography, Encryption

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      U

      Universidades Anáhuac

      Marketing Digital: Desde SEO hasta Analítica de Datos

      Skills you'll gain: Search Engine Marketing, Digital Marketing, Search Engine Optimization, Marketing Strategies, Email Marketing, Web Analytics and SEO, Keyword Research, Content Marketing, Customer experience strategy (CX), Marketing Effectiveness, Social Media Strategy, Marketing Analytics, Data Analysis, Paid media, Return On Investment

      4.3
      Rating, 4.3 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      L

      Ludwig-Maximilians-Universität München (LMU)

      高阶竞争策略(中文版)

      Skills you'll gain: Mergers & Acquisitions, Business Strategy, Growth Strategies, Customer Retention, Law, Regulation, and Compliance, Competitive Analysis, Product Strategy, Market Dynamics, E-Commerce, Market Share, Operational Efficiency

      4.8
      Rating, 4.8 out of 5 stars
      ·
      101 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Social Media Analytics

      Skills you'll gain: Network Analysis, Data Visualization, Graph Theory, Relational Databases, Data Visualization Software, Data Storytelling, Data Analysis, Data Literacy, Social Sciences, Statistical Analysis, Machine Learning, R Programming, Analytical Skills, Data Manipulation, Facebook, Sociology, Natural Language Processing, Text Mining, Analytics, Trend Analysis

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…100101102…248

    In summary, here are 10 of our most popular customer insights courses

    • Google UX Design: Google
    • GenAI for Customer Communication: Coursera Instructor Network
    • Creating New BigQuery Datasets and Visualizing Insights 日本語版: Google Cloud
    • Analyze Website Visitors with Google Analytics Segments: Coursera Project Network
    • Wetland Science & Management: Fundamentals to Conservation: University of Illinois Urbana-Champaign
    • Habilidades de Excel para el negocio: Intermedio I: Macquarie University
    • Sustainable Business Enterprises: University of Illinois Urbana-Champaign
    • Certified Ethical Hacker (CEH) v.12: Packt
    • Marketing Digital: Desde SEO hasta Analítica de Datos: Universidades Anáhuac
    • 高阶竞争策略(中文版): Ludwig-Maximilians-Universität München (LMU)

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