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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Automate tasks and processes with Jira

      Skills you'll gain: Business Process Automation, Automation, Project Management Software, Workflow Management, Process Design, Issue Tracking, Technical Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      149 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      ELL Success in the Content Classroom: Teacher Toolbox Series

      Skills you'll gain: Lesson Planning, Parent Communication, Differentiated Instruction, Student Engagement, Instructional Strategies, Curriculum Planning, English Language, Community Outreach, Peer Review, Instructional Design, Developing Training Materials, Working With Children, Instructional and Curriculum Design, Teaching, Cultural Diversity, Language Learning, Student Support and Services, Learning Theory, Cultural Sensitivity, Grammar

      4.6
      Rating, 4.6 out of 5 stars
      ·
      250 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Cloud Computing Law: Transactions

      Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica del Perú

      Comportamiento del Consumidor Digital

      Skills you'll gain: Consumer Behaviour, Business-To-Consumer, Data Collection, Target Market, Market Share, Market Research, Customer Insights, Digital Marketing, Business Ethics, Web Analytics, Technical Communication, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northeastern University

      Healthcare Trends for Business Professionals

      Skills you'll gain: Quality Assessment, Program Evaluation, Healthcare Industry Knowledge, Health Systems, Change Management, Decision Support Systems, Health Care, Process Mapping, Care Management, Patient Safety, Health Care Administration, Quality Improvement, Business Intelligence, Business Analytics, Performance Measurement, Health Policy, Scientific Methods, Predictive Analytics, Payment Systems, Value Engineering

      4.5
      Rating, 4.5 out of 5 stars
      ·
      208 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      MathWorks

      Medical Image Processing

      Skills you'll gain: Medical Imaging, Magnetic Resonance Imaging, Image Analysis, X-Ray Computed Tomography, Data Import/Export, Radiography, Matlab, Visualization (Computer Graphics), Computer Vision, Deep Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      Ludwig-Maximilians-Universität München (LMU)

      Breastfeeding and Adequate Substitutes

      Skills you'll gain: Child Health, Maternal Health, Pediatrics, Anatomy, Nutrition and Diet, Biology, Public Health, Patient Education And Counseling, Health Care Procedure and Regulation, Food Safety and Sanitation

      5
      Rating, 5 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Sales & Marketing Alignment

      Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Gap Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Software as a Service (SaaS)

      Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Introduction to Engineering Design

      Skills you'll gain: Computer-Aided Design, Engineering Design Process, Product Engineering, Mechanical Design, Ideation, Engineering, Engineering Practices, Design Specifications, Simulation and Simulation Software, Conceptual Design, Prototyping, Innovation, Emerging Technologies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Pontificia Universidad Católica del Perú

      Fundamentos de la Ingeniería de Requisitos

      Skills you'll gain: User Story, Functional Requirement, Requirements Analysis, User Requirements Documents, System Requirements, Software Documentation, Technical Communication

      5
      Rating, 5 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Basics of Electrical Protection System

      Skills you'll gain: Electrical Systems, Electrical Power, Electric Power Systems, Electrical Equipment, Electrical Safety, High Voltage, Basic Electrical Systems, Low Voltage, Electrical Engineering, Three-Phase, Failure Analysis, Engineering Calculations

      4.5
      Rating, 4.5 out of 5 stars
      ·
      58 reviews

      Beginner · Course · 1 - 3 Months

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    1…9899100…226

    In summary, here are 10 of our most popular technical support courses

    • Automate tasks and processes with Jira: Coursera Project Network
    • ELL Success in the Content Classroom: Teacher Toolbox Series: Arizona State University
    • Cloud Computing Law: Transactions: Queen Mary University of London
    • Comportamiento del Consumidor Digital: Pontificia Universidad Católica del Perú
    • Healthcare Trends for Business Professionals: Northeastern University
    • Medical Image Processing: MathWorks
    • Breastfeeding and Adequate Substitutes: Ludwig-Maximilians-Universität München (LMU)
    • Sales & Marketing Alignment: Fundação Instituto de Administração
    • Cloud Computing Primer: Software as a Service (SaaS): Codio
    • Introduction to Engineering Design : Starweaver

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