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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Security Fundamentals and Identity Management

      Skills you'll gain: Identity and Access Management, Cryptography, Encryption, Risk Management Framework, Threat Management, Cybersecurity, Authentications, Data Security, Personally Identifiable Information, Security Controls, User Accounts, Information Privacy, Cyber Risk, Multi-Factor Authentication, Authorization (Computing)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Elasticsearch 8 and the Elastic Stack: In-Depth and Hands-On

      Skills you'll gain: Kibana, Data Import/Export, Restful API, Data Mapping, Data Visualization Software, Data Integration, Query Languages, Time Series Analysis and Forecasting, Dashboard, Data Management, Apache Kafka, Histogram, Information Architecture, NoSQL, Performance Tuning, Software Installation, Amazon Web Services, Security Information and Event Management (SIEM), System Monitoring, Data Maintenance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Mercadotecnia en un mundo digital

      Skills you'll gain: MarTech, Marketing Channel, Digital Transformation, Marketing Strategies, Digital Marketing, Customer Advocacy, Promotional Strategies, New Product Development, Price Negotiation, Consumer Behaviour, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Rust Programming and Core Concepts

      Skills you'll gain: Rust (Programming Language), Development Environment, Programming Principles, Computer Programming Tools, Data Structures, Algorithms

      3.8
      Rating, 3.8 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • L

      LearnQuest

      Scrum Master Certification Exam Preparation

      Skills you'll gain: Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Backlogs, Agile Project Management, Meeting Facilitation, Continuous Improvement Process, Team Leadership, Cross-Functional Collaboration

      4.3
      Rating, 4.3 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      I

      IIT Bombay

      Design Thinking and Innovation

      Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, User Experience Design, Product Design, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Data Integration, Data Storage, & Data Migration

      Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Architecture, Data Security, Data Transformation, Data Pipelines, File Systems, Disaster Recovery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • F

      Fractal Analytics

      Introduction to Vertex AI

      Skills you'll gain: MLOps (Machine Learning Operations), Applied Machine Learning, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Large Language Modeling, User Interface (UI), Cloud Computing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Mobile Marketing, Optimization Tactics, and Analytics

      Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Google Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Process Optimization, Web Applications, Target Audience

      4.5
      Rating, 4.5 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content

      4.4
      Rating, 4.4 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Introduction to Restaurant Revenue Management

      Skills you'll gain: Revenue Management, Restaurant Operation, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Trend Analysis, Performance Analysis, Financial Forecasting, Team Management, Price Negotiation, Performance Measurement, Data-Driven Decision-Making, Business Strategies

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      W

      Whizlabs

      Exam Prep DP-600: Microsoft Fabric Analytics Engineer

      Skills you'll gain: Power BI, Microsoft Azure, Data Lakes, Data Analysis Expressions (DAX), Azure Synapse Analytics, Data Modeling, Data Governance, Data Warehousing, Microsoft SQL Servers, Data Analysis, Extract, Transform, Load, Data Import/Export, Data Integration, Real Time Data, Data Transformation, Data Management, Data Architecture, Data Pipelines, Role-Based Access Control (RBAC), Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Security Fundamentals and Identity Management: Packt
    • Elasticsearch 8 and the Elastic Stack: In-Depth and Hands-On: Packt
    • Mercadotecnia en un mundo digital: University of Illinois Urbana-Champaign
    • Introduction to Rust Programming and Core Concepts: Packt
    • Scrum Master Certification Exam Preparation: LearnQuest
    • Design Thinking and Innovation: IIT Bombay
    • Data Integration, Data Storage, & Data Migration: SkillUp EdTech
    • Introduction to Vertex AI : Fractal Analytics
    • Mobile Marketing, Optimization Tactics, and Analytics: University of California, Irvine
    • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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