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Explore the Customer Journey Course Catalog
Coursera Project Network
Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Writing and Editing, Customer Advocacy, Branding, Interviewing Skills
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Economics, Supply And Demand, Policy Analysis, Business Economics, Public Policies, Socioeconomics, Consumer Behaviour, Decision Making, Market Analysis
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Strategic Partnership, Systems Thinking, Procurement, Business Operations, Strategic Communication, Culture Transformation, Business Strategy, Business Transformation, Business Ethics, Strategic Leadership, Goal Setting, Compliance Management, Community Development, Business Strategies, Communication Strategies
- Status: Free Trial
Interactive Brokers
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Investments, Supply And Demand, Real Estate, Income Statement, Balance Sheet, Risk Management, Property and Real Estate, Market Dynamics, Market Trend, Portfolio Management, Growth Strategies, Consumer Behaviour, Business Economics, Economics, Business Valuation, Financial Trading, Technical Analysis
- Status: Free
Coursera Project Network
Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Cloud-Based Integration, Microsoft SQL Servers, Transact-SQL, Data Integration, Cloud Storage, File Management
- Status: Free Trial
University of California, Davis
Skills you'll gain: Food Quality Assurance And Control, Consumer Behaviour, Product Testing, Nutrition and Diet, Quality Assessment, Marketing Psychology, Scientific Methods, Psychology, Product Development, Medical Science and Research, Neurology, Statistical Analysis
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Digital Transformation, Data Literacy, Infographics, Persuasive Communication, Data Science, Storytelling, Influencing, Data-Driven Decision-Making, Customer Engagement, Presentations, Analytics, Customer Insights, Microsoft PowerPoint
Coursera Project Network
Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts
Coursera Project Network
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
- Status: New
Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process, Continuous Improvement Process, Waste Minimization, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Customer experience improvement, Business Metrics
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Customer Relationship Building, Needs Assessment, Sales Process, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Telephone Skills, Overcoming Objections, Communication, Customer Engagement, Product Knowledge, Value Propositions
Skills you'll gain: Salesforce, Data Sharing, Authentications, Management Reporting, Single Sign-On (SSO), User Accounts, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Identity and Access Management, Role-Based Access Control (RBAC), Registration, Content Management
In summary, here are 10 of our most popular customer journey courses
- Copywriting with ChatGPT: Crafting High-Quality Blog Content:Â Coursera Project Network
- Market Equilibrium, Government Policy & Elasticity:Â University of Illinois Urbana-Champaign
- Sustainability for Business:Â University of Colorado Boulder
- Investing using Value, Growth, Momentum and Economics:Â Interactive Brokers
- Azure Synapse SQL Pool - Implement Polybase:Â Coursera Project Network
- Introduction to Sensory Science:Â University of California, Davis
- Storytelling and Persuading with Data and Digital Technology:Â University of Maryland, College Park
- Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide:Â Coursera Project Network
- Business Model Canvas:Â Coursera Project Network
- Lean Six Sigma - Green Belt :Â Packt