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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Introduction to Bash Shell Scripting

      Skills you'll gain: Bash (Scripting Language), Shell Script, Scripting, Linux Commands, Unix Commands, Scripting Languages, Command-Line Interface, Linux, File Management, Unix, File Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      667 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Networking Fundamentals

      Skills you'll gain: Routing Protocols, OSI Models, Remote Access Systems, TCP/IP, General Networking, Network Protocols, Network Troubleshooting, Computer Networking, Networking Hardware, Network Administration, Network Security, Network Infrastructure, Network Model, Virtual Private Networks (VPN), Wireless Networks, Network Routers, Network Routing, Dynamic Host Configuration Protocol (DHCP), Intrusion Detection and Prevention, Security Controls

      4.7
      Rating, 4.7 out of 5 stars
      ·
      123 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Language Modeling with Transformers

      Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Applied Machine Learning, Deep Learning, Text Mining, Machine Learning Methods

      4.5
      Rating, 4.5 out of 5 stars
      ·
      83 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Modeling, Transformation, and Serving

      Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Apache Hadoop, Data Integration, Extract, Transform, Load, Data Pipelines, Apache Spark, Feature Engineering, Data Manipulation, Data Cleansing, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      71 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Strategy & Economic Analysis

      Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Product Lifecycle Management, Business Strategy, Competitive Analysis, Business Economics, Innovation, Economics, Market Trend, Strategic Decision-Making, Strategic Thinking, Price Negotiation, Global Marketing, Market Analysis, Value Propositions, Consumer Behaviour, New Product Development, Operating Cost, Organizational Strategy

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      162 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Web Technologies and Security

      Skills you'll gain: Application Security, Open Web Application Security Project (OWASP), Angular, OAuth, Test Driven Development (TDD), Cryptography, Data Validation, Unit Testing, Vue.JS, Data Security, Authentications, HTML and CSS, Encryption, Authorization (Computing), General Data Protection Regulation (GDPR), Web Development, Software Testing, Web Applications, JavaScript Frameworks, Front-End Web Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      87 reviews

      Beginner · Specialization · 1 - 3 Months

    • E

      ESSEC Business School

      L'entrepreneuriat social: faire son business plan

      Skills you'll gain: Business Modeling, Market Research, Business Planning, Entrepreneurship, Key Performance Indicators (KPIs), Marketing, Performance Measurement, Sustainability Reporting, Stakeholder Engagement, Target Market, Customer Analysis, Business Strategy, Needs Assessment, Goal Setting, Governance, Financial Planning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      C++ Basic Structures: Vectors, Pointers, Strings, and Files

      Skills you'll gain: Data Import/Export, C++ (Programming Language), Programming Principles, Data Structures, File Management, Computer Programming, Computer Science, Data Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      229 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Online education: The foundations of online teaching

      Skills you'll gain: Course Development, Discussion Facilitation, Instructional Design, Education Software and Technology, Learning Management Systems, Community Development, Emerging Technologies, Augmented and Virtual Reality (AR/VR), Digital Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Peking University

      Management Communication 管理沟通

      Skills you'll gain: Non-Verbal Communication, Communication, Business Communication, Team Management, Interviewing Skills, Interpersonal Communications, Negotiation, Public Speaking, Leadership Studies, Intercultural Competence, Cultural Sensitivity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      44 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Prompt Engineering Generative AI for Marketing & Advertising

      Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content, OpenAI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      60 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Mobile App Development

      Skills you'll gain: Mobile Development, Mobile Development Tools, Android Development, iOS Development, Android Studio, Flutter (Software), Application Development, Swift Programming, Development Environment, Integrated Development Environments, Apple Xcode, Apple iOS, Test Tools, Application Frameworks, React Native, Cross Platform Development, Software Testing, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…979899…401

    In summary, here are 10 of our most popular customer experience courses

    • Introduction to Bash Shell Scripting: Coursera Project Network
    • Networking Fundamentals: Akamai Technologies, Inc.
    • Generative AI Language Modeling with Transformers: IBM
    • Data Modeling, Transformation, and Serving: DeepLearning.AI
    • Strategy & Economic Analysis: Illinois Tech
    • Web Technologies and Security: Codio
    • L'entrepreneuriat social: faire son business plan: ESSEC Business School
    • C++ Basic Structures: Vectors, Pointers, Strings, and Files: Codio
    • Online education: The foundations of online teaching: Macquarie University
    • Management Communication 管理沟通: Peking University

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