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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • A

      Aptly

      Introduction to Accessibility and Universal Design

      Skills you'll gain: Web Content Accessibility Guidelines, Video Production, Educational Materials, Instructional Design, Disabilities, Learning Strategies, User Centered Design, Technical Documentation, Technical Writing, Law, Regulation, and Compliance

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Building Products at Global Scale

      Skills you'll gain: Software Architecture, Systems Architecture, Technical Management, API Design, System Design and Implementation, Technical Product Management, Engineering Management, Program Management, Microservices, Cross-Functional Collaboration, Leadership and Management, Technology Roadmaps, Amazon Web Services

      4.4
      Rating, 4.4 out of 5 stars
      ·
      13 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Future Studies

      Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Business Planning, Complex Problem Solving, Business Strategy, Strategic Decision-Making, Analysis, Verbal Communication Skills, Consultative Approaches, Organizational Strategy, Growth Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      7 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Digital Navigator Certificate

      Skills you'll gain: Cultural Responsiveness, Community Outreach, Educational Materials, Intercultural Competence, Relationship Building, Active Listening, Cultural Diversity, Digital Transformation, Disabilities, Community Development, Cultural Sensitivity, Trustworthiness, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Professionalism, Telecommuting, Needs Assessment, Digital Communications, Computer Security Awareness Training, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenAI for Digital Marketing and Ecommerce Analysts

      Skills you'll gain: Data Visualization, Data Presentation, E-Commerce, Data Storytelling, Analytics, Key Performance Indicators (KPIs), Web Analytics, Google Analytics, Generative AI, Marketing Analytics, Data Analysis, Business Strategy, Data-Driven Decision-Making, Business Planning, Business Intelligence, Technology Strategies, Data Processing, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Concept Art for Video Games

      Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Adobe Photoshop, Conceptual Design, Computer Graphic Techniques, Virtual Environment, Graphic and Visual Design, Data Import/Export, Design Elements And Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      105 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Novartis

      Targets, Assays & Screening

      Skills you'll gain: Pharmaceuticals, Pharmacology, Laboratory Research, Clinical Research, Medical Science and Research, Biochemistry, Verification And Validation, Chemistry, Molecular Biology, Biology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Tecnología musical con software libre

      Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Music History, Electronic Hardware, Electronic Components, Post-Production, Electronics, Digital Communications, Aesthetics, Hardware Design, Multimedia, Collaborative Software, Instrumental Music, Patch Management, Programmable Logic Controllers, Music Performance, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      259 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Optimizing Your Workflow with GitHub Copilot and VS Code

      Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Microsoft Visual Studio, Integrated Development Environments, Software Development Tools, Software Documentation, Computer Programming Tools, Program Development, Development Environment, Technical Documentation, Computer Programming, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Notion for Beginners: Create a Project Plan

      Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Team Oriented, Prioritization, Content Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Docs en Español

      Skills you'll gain: Google Docs, Collaborative Software, Version Control, Document Management, Productivity Software, Data Sharing, Editing, Cloud Storage, Technical Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Arte 3D y animación en videojuegos

      Skills you'll gain: 3D Modeling, Video Game Development, Animation and Game Design, Unity Engine, Game Design, User Interface (UI) Design, Visualization (Computer Graphics), User Interface and User Experience (UI/UX) Design, Computer Graphics, Music, Aesthetics, Creativity, Data Import/Export

      4.5
      Rating, 4.5 out of 5 stars
      ·
      224 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…969798…226

    In summary, here are 10 of our most popular technical support courses

    • Introduction to Accessibility and Universal Design: Aptly
    • Building Products at Global Scale: Advancing Women in Tech
    • Future Studies: Fundação Instituto de Administração
    • Goodwill® Digital Navigator Certificate: Goodwill Industries International
    • GenAI for Digital Marketing and Ecommerce Analysts: Coursera Instructor Network
    • Concept Art for Video Games: Michigan State University
    • Targets, Assays & Screening: Novartis
    • Tecnología musical con software libre: Universidad Nacional Autónoma de México
    • Optimizing Your Workflow with GitHub Copilot and VS Code: Microsoft
    • Notion for Beginners: Create a Project Plan: Coursera Project Network

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