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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Supply Chain Software Tools

      Skills you'll gain: Supply Chain Systems, Supply Chain Management, Data Management, Data Lakes, Supply Chain Planning, Data Analysis Software, Real Time Data, Business Technologies, Data Storage Technologies, Inventory Management System, Forecasting, Analytics, Demand Planning, Advanced Analytics, Predictive Analytics, Data-Driven Decision-Making, Enterprise Resource Planning, AI Personalization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Leadership for the future

      Skills you'll gain: Culture Transformation, Business Transformation, Communication Planning, Employee Engagement, Delegation Skills, Stakeholder Engagement, Corporate Communications, Stakeholder Communications, Business Communication, Strategic Communication, Professional Development, Mentorship, Process Improvement, Leadership, Business Process, Lifelong Learning, Digital Transformation, Workforce Development, Influencing, Team Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      274 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Fire and Life Safety Systems

      Skills you'll gain: Fire And Life Safety, Building Codes, Pump Stations, Blueprint Reading, Process Flow Diagrams, Construction, Safety Training, Hydraulics, Construction Inspection, Safety Assurance, Plumbing, Building Design, Electrical Systems, Engineering Drawings, System Requirements, Safety and Security, Facility Management and Maintenance, Structural Analysis, Threat Detection, Water Resources

      4.6
      Rating, 4.6 out of 5 stars
      ·
      63 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Advanced Creative Thinking and AI: Tools for Success

      Skills you'll gain: Design Thinking, Creative Thinking, Creativity, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      80 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Fundamentals of Machine Learning and Artificial Intelligence

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Deep Learning, Artificial Intelligence, AWS SageMaker, Amazon Web Services, Applied Machine Learning, Machine Learning, Digital Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      547 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

      Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Search Engine Optimization, Communication Strategies, Crisis Management, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      701 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Corporate Communications

      Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Interpersonal Communications, Employee Engagement, Telecommuting, Public Relations, Business Communication, Communication Strategies, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Privacy in Europe

      Skills you'll gain: General Data Protection Regulation (GDPR), Case Law, Information Privacy, Court Systems, European History, Law, Regulation, and Compliance, Legal Research, Data Security, Civil Law, Governance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      95 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Knowledge Manager

      Skills you'll gain: Splunk, Data Modeling, Data Store, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Manipulation, Query Languages, Data Integration, Information Management, Event Monitoring, Data Processing, Geospatial Mapping, Data Management, Wireframing, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 1 - 3 Months

    • J

      Johns Hopkins University

      Managing AI Projects: From Strategy to Delivery

      Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Project Management, Project Risk Management, Data Ethics, Workforce Management, Risk Mitigation, Human Resources Management and Planning, Project Management Life Cycle, Agile Methodology, Artificial Intelligence, Team Management, Risk Management, Talent Management, Team Building, Scalability, Performance Appraisal, Diversity Training, Budget Management, Business Ethics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Job Search, Resume, and Interview Prep

      Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Web Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer insights courses

    • Supply Chain Software Tools: Unilever
    • Leadership for the future: Fundação Instituto de Administração
    • Fire and Life Safety Systems: L&T EduTech
    • Advanced Creative Thinking and AI: Tools for Success: Imperial College London
    • Fundamentals of Machine Learning and Artificial Intelligence: Amazon Web Services
    • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School
    • Introduction to Corporate Communications: University of California, Irvine
    • Privacy in Europe: EIT Digital
    • Splunk Knowledge Manager: Splunk Inc.
    • Managing AI Projects: From Strategy to Delivery: Johns Hopkins University

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