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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Hacking and Patching

      Skills you'll gain: Penetration Testing, Application Security, Vulnerability Scanning, Secure Coding, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation

      4
      Rating, 4 out of 5 stars
      ·
      275 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Vulnerability Scanning with Nmap: Network Scanning

      Skills you'll gain: Vulnerability Scanning, Vulnerability Assessments, Penetration Testing, Cyber Security Assessment, Vulnerability Management, Security Testing, Network Security, Threat Detection, Operating Systems, Technical Services

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • T

      Technical University of Munich (TUM)

      Welcome to Munich

      Skills you'll gain: Higher Education, Language Learning, Student Support and Services, Intercultural Competence, Cultural Responsiveness, Planning, Learning Strategies, Resourcefulness, Adaptability, Social Skills

      4.3
      Rating, 4.3 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Introduction to Cybersecurity Foundations

      Skills you'll gain: Cybersecurity, Cloud Computing, Network Monitoring, Command-Line Interface, General Networking, Linux, Windows PowerShell, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      487 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Novartis

      Pharmacokinetics

      Skills you'll gain: Drug Interaction, Pharmacology, Pharmaceuticals, Laboratory Testing, Clinical Research, Laboratory Research, Clinical Trials

      4.9
      Rating, 4.9 out of 5 stars
      ·
      51 reviews

      Intermediate · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Introduction to AI: Key Concepts and Applications

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Performance Metric, Strategic Leadership, Strategic Decision-Making, Data Quality, Applied Machine Learning, Data Ethics, Machine Learning, Supervised Learning, Algorithms, Artificial Neural Networks, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Copenhagen

      Personalised Medicine from a Nordic Perspective

      Skills you'll gain: Precision Medicine, Health Informatics, Healthcare Ethics, Patient Education And Counseling, Patient Treatment, Risk Management, Health Policy, Risk Analysis, Data-Driven Decision-Making, Medical Science and Research, Healthcare Industry Knowledge, Health Care, Health Care Procedure and Regulation, Preventative Care, Health Systems, Clinical Research, Pharmaceuticals, Data Ethics, Biostatistics, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Engineering Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Technical Communication, Professional Development, Data Strategy, Data Ethics, Data Infrastructure, Data Pipelines, Verbal Communication Skills, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Intro to Improving the Patient Experience Through Analytics

      Skills you'll gain: Care Management, Health Informatics, Patient Education and Support, Patient Safety, Health Care, Analytics, Data Analysis, Predictive Analytics, Big Data, Data-Driven Decision-Making, Decision Support Systems, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Steel Multi Storey Building - System Design

      Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Building Codes, Architectural Drawing, Industrial Design, Commercial Construction, Architectural Engineering, Engineering Drawings, Civil Engineering, Computer-Aided Design, Failure Analysis, Technical Drawing, Engineering Analysis, Engineering Calculations, Environmental Engineering, 3D Modeling, Engineering Design Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Job Search, Resume, and Interview Prep

      Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Explainable AI (XAI)

      Skills you'll gain: Large Language Modeling, Data Ethics, Decision Tree Learning, Regression Analysis, Generative AI, Artificial Intelligence, Predictive Modeling, Machine Learning, Statistical Modeling, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Natural Language Processing, Image Analysis, Deep Learning, Visualization (Computer Graphics), Applied Machine Learning, Predictive Analytics, Artificial Neural Networks, Algorithms, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Intermediate · Specialization · 1 - 3 Months

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    1…959697…226

    In summary, here are 10 of our most popular technical support courses

    • Hacking and Patching: University of Colorado System
    • Vulnerability Scanning with Nmap: Network Scanning: Coursera Project Network
    • Welcome to Munich: Technical University of Munich (TUM)
    • Introduction to Cybersecurity Foundations: Infosec
    • Pharmacokinetics: Novartis
    • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
    • Personalised Medicine from a Nordic Perspective: University of Copenhagen
    • Data Engineering Career Guide and Interview Preparation: IBM
    • Intro to Improving the Patient Experience Through Analytics: Northeastern University
    • Steel Multi Storey Building - System Design: L&T EduTech

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