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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • É

      École Polytechnique

      Seismology to Earthquake Engineering

      Skills you'll gain: Vibrations, Structural Engineering, Structural Analysis, Engineering Analysis, Civil Engineering, Engineering, Engineering Calculations, Mechanics, Risk Control, Simulation and Simulation Software, Mathematical Modeling, Experimentation, Laboratory Testing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Maryland, College Park

      A Strategic Approach to Cybersecurity

      Skills you'll gain: Cybersecurity, Cyber Security Strategy, Cyber Governance, Cyber Risk, Cyber Security Assessment, Security Strategy, Cyber Security Policies, Security Management, Security Awareness, Threat Modeling, Information Privacy, Infrastructure Security, Risk Management, Vulnerability Assessments

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Superbosses: Managing Talent & Leadership

      Skills you'll gain: Talent Management, Professional Networking, Collaboration, Organizational Effectiveness, Team Motivation, People Management, Talent Acquisition, Entrepreneurship, Innovation, Leadership, Creativity, Employee Coaching, Mentorship, Employee Retention

      4.9
      Rating, 4.9 out of 5 stars
      ·
      163 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Infonomics I: Business Information Economics and Data Monetization

      Skills you'll gain: Business Analytics, Analytics, Asset Management, Business Intelligence, Advanced Analytics, Digital Assets, Information Management, Data Analysis, Big Data, Business Valuation, Data Strategy, Performance Measurement, Business Economics, Data Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      98 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EDUCBA

      Overview of Automotive SPICE

      Skills you'll gain: Process Driven Development, Software Quality Assurance, Software Development, Verification And Validation, Software Engineering, Software Development Life Cycle, Quality Assurance, Systems Engineering, Systems Development Life Cycle, Configuration Management, Requirements Analysis, Risk Management Framework

      4.5
      Rating, 4.5 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Data Storytelling

      Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Infographics, Data Ethics, Data Literacy, Data-Driven Decision-Making, Data Analysis, Drive Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      115 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Understanding & Preventing Workplace Sexual Harassment

      Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Labor Law, Conflict Management, Empowerment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Managing AI Projects: From Strategy to Delivery

      Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Project Management, Project Risk Management, Data Ethics, Workforce Management, Risk Mitigation, Human Resources Management and Planning, Project Management Life Cycle, Agile Methodology, Artificial Intelligence, Team Management, Risk Management, Talent Management, Team Building, Scalability, Performance Appraisal, Diversity Training, Budget Management, Business Ethics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Getting Started with Generative AI API

      Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, ChatGPT, Image Analysis, Applied Machine Learning, Animations, Natural Language Processing, Visualization (Computer Graphics), Application Programming Interface (API), Computer Graphics, Text Mining, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Computer Vision, Graphic and Visual Design, Performance Tuning

      4
      Rating, 4 out of 5 stars
      ·
      30 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Put It All Together: Prepare for a Cloud Security Analyst Job

      Skills you'll gain: Generative AI, Google Cloud Platform, Cybersecurity, Cloud Security, Artificial Intelligence, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Ethical Decision Making for Success in the Tech Industry

      Skills you'll gain: Courage, Business Ethics, Ethical Standards And Conduct, Professionalism, Decision Making, Technical Management, Engineering Management, Personal Integrity, Leadership

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…949596…226

    In summary, here are 10 of our most popular technical support courses

    • Seismology to Earthquake Engineering: École Polytechnique
    • A Strategic Approach to Cybersecurity: University of Maryland, College Park
    • Superbosses: Managing Talent & Leadership: Dartmouth College
    • Infonomics I: Business Information Economics and Data Monetization: University of Illinois Urbana-Champaign
    • Overview of Automotive SPICE: EDUCBA
    • Data Storytelling: Fractal Analytics
    • Understanding & Preventing Workplace Sexual Harassment: Coursera Instructor Network
    • Managing AI Projects: From Strategy to Delivery: Johns Hopkins University
    • Getting Started with Generative AI API: Codio
    • Put It All Together: Prepare for a Cloud Security Analyst Job: Google Cloud

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