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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Marketing Strategy for Entrepreneurs

      Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Digital Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      155 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      28 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Preparing for Your CertNexus Certification Exam

      Skills you'll gain: Learning Strategies, Test Planning, Productivity, Registration, Professional Development, Planning, System Requirements, Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      164 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IBM

      How to Modernize applications with IBM CICS

      Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Design and Build a Data Warehouse for Business Intelligence Implementation

      Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Database Design, PostgreSQL, SQL, Analytical Skills, Query Languages, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      291 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Pontificia Universidad Católica del Perú

      Fundamentos de la Ingeniería de Requisitos

      Skills you'll gain: User Story, Functional Requirement, Requirements Analysis, User Requirements Documents, System Requirements, Software Documentation, Technical Communication

      5
      Rating, 5 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Funding, with Goldman Sachs 10,000 Women

      Skills you'll gain: Grant Applications, Business Development, Financial Planning, Growth Strategies, Business Strategy, Financial Analysis, Mergers & Acquisitions, Loans, Fundraising, Stakeholder Communications, Cash Flows

      4.6
      Rating, 4.6 out of 5 stars
      ·
      239 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management and Risk Fundamentals

      Skills you'll gain: Project Risk Management, Stakeholder Management, Risk Management, Risk Analysis, Agile Project Management, Project Management, Agile Methodology, Risk Appetite, User Story, Sprint Retrospectives

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Advanced Data Analysis & Visualization with Copilot in Excel

      Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making, Data Cleansing

      3.9
      Rating, 3.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Financial Forecasting, Growth Strategies, New Product Development, Business Planning, Business Modeling, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

      Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Hardware Troubleshooting, Development Environment, Performance Tuning, Integrated Development Environments, C++ (Programming Language)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Transformation in the Cloud

      Skills you'll gain: Data Pipelines, Data Cleansing, Data Governance, Data Transformation, Cloud Security, Data Visualization, Extract, Transform, Load, Data Integration, Data Processing, Data Management, Data Migration, Data Collection, Cloud Computing, Cloud Storage, Data Analysis, SQL

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…939495…218

    In summary, here are 10 of our most popular customer journey courses

    • Marketing Strategy for Entrepreneurs: EIT Digital
    • Dell Technologies Technical Customer Support Specialist: Dell
    • Preparing for Your CertNexus Certification Exam: CertNexus
    • How to Modernize applications with IBM CICS: IBM
    • Design and Build a Data Warehouse for Business Intelligence Implementation: University of Colorado System
    • Fundamentos de la Ingeniería de Requisitos: Pontificia Universidad Católica del Perú
    • Fundamentals of Funding, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Project Management and Risk Fundamentals: LearnKartS
    • Advanced Data Analysis & Visualization with Copilot in Excel: Microsoft
    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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