• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Market Analysis

      Skills you'll gain: Market Analysis, Supply Management, Supplier Management, Competitive Analysis, Strategic Sourcing, Financial Analysis, Procurement, Market Dynamics, Supply Chain Management, Risk Analysis, Competitive Intelligence, Trend Analysis, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      150 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Social Media Marketing and Brand Advocacy

      Skills you'll gain: Social Media Marketing, Customer Retention, Social Media Campaigns, Marketing Strategies, Content Performance Analysis, Social Media Strategy, Instagram, Marketing, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques, Facebook, E-Commerce, Digital Media Strategy, Marketing Effectiveness, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Entrepreneurship Capstone

      Skills you'll gain: Customer Analysis, Business Planning, Sales Pipelines, Sales Strategy, Entrepreneurship, Market Analysis, Innovation, Marketing, Market Research, Product Management, Product Development, Business Strategies, Business Solutions, Value Propositions, Business Modeling, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      262 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      JSON and Natural Language Processing in PostgreSQL

      Skills you'll gain: PostgreSQL, JSON, Text Mining, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      139 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica del Perú

      Analítica y ciencia de datos para negocios

      Skills you'll gain: Business Analytics, Dimensionality Reduction, Data Processing, Analytics, Data Cleansing, Data Transformation, Anomaly Detection, Business Analysis, Databases, Feature Engineering, R Programming, Data Analysis, Data Quality, Data Science, Exploratory Data Analysis, Statistical Methods, Unsupervised Learning, Supervised Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Tidyverse Skills for Data Science in R

      Skills you'll gain: Tidyverse (R Package), Ggplot2, Data Wrangling, Statistical Modeling, Exploratory Data Analysis, Plot (Graphics), R Programming, Data Import/Export, Predictive Modeling, Statistical Visualization, Sampling (Statistics), Data Visualization Software, Statistical Hypothesis Testing, Data Analysis, Data Manipulation, Data Modeling, Web Scraping, Data Integration, Data Cleansing, Data Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      104 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      Universidade de São Paulo

      Introdução ao Teste de Software

      Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      525 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      Data Analysis and Reporting in SAS Visual Analytics

      Skills you'll gain: Trend Analysis, Data Manipulation, Data Analysis, SAS (Software), Exploratory Data Analysis, Data Visualization, Interactive Data Visualization, Time Series Analysis and Forecasting, Data Visualization Software, Data Presentation, Business Reporting, Graphing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      357 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building No-Code Apps with AppSheet: Foundations

      Skills you'll gain: Application Deployment, Application Development, Data Integration, Cloud Applications, User Interface (UI), Spreadsheet Software, User Centered Design, Web Applications, Data Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      167 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour

      Intermediate · Course · 1 - 4 Weeks

    • I

      Illinois Tech

      Mastering Excel Essentials to Enhance Business Value

      Skills you'll gain: Microsoft Excel, Data Visualization, Data Management, Data Entry, Spreadsheet Software, Excel Formulas, Data Analysis Expressions (DAX), Business Intelligence Software, Business Analytics, Data-Driven Decision-Making, Productivity Software, Financial Modeling, Decision Making, Management Reporting, Data Validation, Financial Analysis

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      438 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…939495…313

    In summary, here are 10 of our most popular customer analytics courses

    • Supply Market Analysis: Rutgers the State University of New Jersey
    • Social Media Marketing and Brand Advocacy: Simplilearn
    • Entrepreneurship Capstone : University of Maryland, College Park
    • JSON and Natural Language Processing in PostgreSQL: University of Michigan
    • Analítica y ciencia de datos para negocios: Pontificia Universidad Católica del Perú
    • Tidyverse Skills for Data Science in R: Johns Hopkins University
    • Introdução ao Teste de Software: Universidade de São Paulo
    • Data Analysis and Reporting in SAS Visual Analytics: SAS
    • Building No-Code Apps with AppSheet: Foundations: Google Cloud
    • GenAI for Customer Journey Mapping: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok