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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • C

      Coursera Instructor Network

      Navigating Compliance in the Food and Beverage Industry

      Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Regulation and Legal Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Safety Assurance, Occupational Safety And Health, Health And Safety Standards, Sanitation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Azure Network Engineer: AZ-700 Exam Prep & Certification

      Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Network Performance Management, Network Infrastructure, Scalability, Cloud Infrastructure, Computer Networking, Firewall, Network Administration, Virtual Private Networks (VPN), Software-Defined Networking, Performance Tuning, Wide Area Networks, Role-Based Access Control (RBAC), Hardening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      98 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Backend Development and API Creation

      Skills you'll gain: Node.JS, Back-End Web Development, Server Side, Full-Stack Web Development, MongoDB, Authentications, Development Environment, Cloud API, Restful API, Application Programming Interface (API), User Accounts, Middleware, JavaScript Frameworks, User Requirements Documents, Authorization (Computing), User Story, Software Development Tools, Encryption, Data Validation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Applied Data Analytics

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Visualization, Exploratory Data Analysis, Matplotlib, Data Visualization Software, Web Scraping, Probability Distribution, Predictive Modeling, Seaborn, Statistical Visualization, SQL, Plotly, Interactive Data Visualization, Statistical Inference, Pandas (Python Package), Database Management, Data Analysis, Data Presentation, Databases

      4.1
      Rating, 4.1 out of 5 stars
      ·
      10 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      University of North Texas

      Foundations of Marketing Practice for Non-Majors

      Skills you'll gain: Consumer Behaviour, Strategic Marketing, Marketing Strategies, Marketing, Marketing Management, Market Research, Customer Analysis, Market Analysis, Market Opportunities, Business Strategy, Business Marketing, Business, Target Market, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Principles of Economics: Microeconomics - Down to Business

      Skills you'll gain: Business Economics, Market Dynamics, Economics, Game Theory, Supply And Demand, Cost Accounting, Public Policies, Market Analysis, Consumer Behaviour, Budgeting, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي فيسبوك

      Skills you'll gain: Facebook, Customer Engagement, Customer Insights, Marketing Analytics, Target Audience, Social Media Content, Social Media Marketing, Advertising, Social Media, Social Media Campaigns, Marketing, Customer Communications Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      105 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Google Ads for Beginners: Master Essentials & Fundamentals

      Skills you'll gain: Google Ads, Keyword Research, Advertising Campaigns, Pay Per Click Advertising, Online Advertising, Digital Advertising, Search Engine Marketing, Marketing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      8 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Lean Six Sigma - Yellow Belt

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Quality Improvement, Continuous Improvement Process, Data-Driven Decision-Making, Business Process, Process Analysis, Benchmarking, Root Cause Analysis, Stakeholder Management, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Inbound Sales

      Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Getting Started with ProfitBooks

      Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Tax, Inventory Control, Small Business Accounting, Security Controls, Payroll Systems, Cloud Security

      4.4
      Rating, 4.4 out of 5 stars
      ·
      72 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Alibaba Cloud Academy

      Cloud Computing Fundamentals on Alibaba Cloud

      Skills you'll gain: Relational Databases, Load Balancing, Cloud Computing, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Security, Data Security, Servers, Cloud Storage, Data Storage Technologies, Scalability, Encryption

      4.7
      Rating, 4.7 out of 5 stars
      ·
      99 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Navigating Compliance in the Food and Beverage Industry: Coursera Instructor Network
    • Azure Network Engineer: AZ-700 Exam Prep & Certification: EDUCBA
    • Backend Development and API Creation: Packt
    • Applied Data Analytics: Edureka
    • Foundations of Marketing Practice for Non-Majors: University of North Texas
    • Principles of Economics: Microeconomics - Down to Business: Rice University
    • التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي فيسبوك: Coursera Project Network
    • Google Ads for Beginners: Master Essentials & Fundamentals: Coursera Project Network
    • Lean Six Sigma - Yellow Belt: Packt
    • Inbound Sales: HubSpot Academy

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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