• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Data Visualization

      Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Visualization Software, Data Modeling, Data Governance, Extract, Transform, Load, Interactive Data Visualization, Business Intelligence, Data Analysis, Statistical Analysis, Data Architecture, Correlation Analysis, Data Cleansing, Data Transformation, Database Design, Statistical Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • E

      Eindhoven University of Technology

      Microwave engineering and antennas

      Skills you'll gain: Electronics Engineering, Telecommunications, Electrical Engineering, Electronic Systems, Wireless Networks, Engineering Design Process, Simulation and Simulation Software, Engineering Analysis, Computer-Aided Design, Physics, Applied Mathematics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Big Data, Artificial Intelligence, and Ethics

      Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, Research Methodologies, Social Sciences, Machine Learning, Data Mining, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      613 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Introduction to Tableau

      Skills you'll gain: Tableau Software, Data Presentation, Interactive Data Visualization, Data Visualization Software, Business Analytics, Business Intelligence, Data Integration, Data Analysis, Data Cleansing, Data Processing, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      266 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Web Design

      Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Data Structures, JavaScript Frameworks, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Qualitative Research

      Skills you'll gain: Focus Group, Qualitative Research, Discussion Facilitation, Survey Creation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Report Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      458 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: The Public Health Approach

      Skills you'll gain: Public Health, Health Equity, Health Disparities, Preventative Care, Community Health, Epidemiology, Health Policy, Health Systems, Political Sciences, Social Studies, Socioeconomics, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      482 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Gestión de redes sociales

      Skills you'll gain: Social Media Management, Social Media Content, Content Creation, Content Performance Analysis, Social Media Marketing, Social Media Campaigns, Instagram, Content Management, Social Media Strategy, Drive Engagement, Facebook, Brand Management, Brand Awareness, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      696 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Understanding Basic SQL Syntax

      Skills you'll gain: SQL, Query Languages, Data Access, Relational Databases, Data Manipulation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      305 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      CSS

      Skills you'll gain: Responsive Web Design, HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Typography, Web Design, Web Development Tools, Browser Compatibility, Front-End Web Development, Web Development, Web Design and Development, Animations, UI Components, Development Environment, User Interface and User Experience (UI/UX) Design, Javascript, Maintainability, Interactive Design, Web Applications, GitHub

      4.6
      Rating, 4.6 out of 5 stars
      ·
      171 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Large Language Model Operations (LLMOps)

      Skills you'll gain: Prompt Engineering, Databricks, Large Language Modeling, Generative AI, Performance Analysis, Apache Airflow, Workflow Management, Data Lakes, ChatGPT, Extract, Transform, Load, OpenAI, AWS SageMaker, Performance Tuning, Scalability, Dataflow, Data Transformation, Data Infrastructure, Microsoft Azure, MLOps (Machine Learning Operations), Natural Language Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      182 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Engineering Practices for Building Quality Software

      Skills you'll gain: Software Design Patterns, Software Design, Engineering Software, Software Quality Assurance, Software Engineering, Program Development, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Development Environment, Code Review, Application Deployment, Test Tools, Continuous Deployment, Quality Assurance, Continuous Delivery

      4.5
      Rating, 4.5 out of 5 stars
      ·
      438 reviews

      Intermediate · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…919293…401

    In summary, here are 10 of our most popular customer experience courses

    • Microsoft Data Visualization: Microsoft
    • Microwave engineering and antennas: Eindhoven University of Technology
    • Big Data, Artificial Intelligence, and Ethics: University of California, Davis
    • Introduction to Tableau: Tableau Learning Partner
    • Responsive Web Design: University of London
    • Qualitative Research: University of California, Davis
    • Foundations of Public Health Practice: The Public Health Approach: Imperial College London
    • Gestión de redes sociales: Meta
    • Understanding Basic SQL Syntax : Coursera Project Network
    • CSS: Scrimba

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok