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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • D

      Duke University

      Advertising and Society

      Skills you'll gain: Advertising, Media and Communications, Digital Advertising, Marketing, Culture, Art History, Creativity, Consumer Behaviour, Business Ethics, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      962 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Manchester

      Managing Responsibly: Practicing Sustainability, Responsibility and Ethics

      Skills you'll gain: Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Intercultural Competence, Ethical Standards And Conduct, Team Management, Team Oriented, Decision Making, Cultural Diversity, Systems Thinking, Organizational Change, Governance, Stakeholder Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      664 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations

      Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cloud-Native Computing, Cost Management, Site Reliability Engineering, Operational Efficiency, Budget Management, Scalability, Corporate Sustainability, System Monitoring, Customer Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      747 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Importance of Listening

      Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      APIs

      Skills you'll gain: Restful API, Django (Web Framework), API Design, Software Documentation, Application Programming Interface (API), Authentications, Authorization (Computing), Test Tools, Debugging, JSON, Performance Tuning, Data Validation, Extensible Markup Language (XML)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      341 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Business Intelligence (BI) Essentials

      Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Statistical Visualization, Data Management, Data Collection, Data Warehousing, Data Wrangling, Extract, Transform, Load, Data Visualization Software, Data Transformation, Key Performance Indicators (KPIs)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      313 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity with Professor Jagdish Sheth

      Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Target Market, Innovation, Socioeconomics, Business Ethics, Environmental Management Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      47 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Expressway to Data Science: Python Programming

      Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Pandas (Python Package), NumPy, Data Visualization Software, Data Visualization, Programming Principles, Computer Programming, Histogram, Functional Design, Data Import/Export, Package and Software Management, Scripting, Scripting Languages, Data Manipulation, Python Programming, Data Science, Data Structures

      4.7
      Rating, 4.7 out of 5 stars
      ·
      287 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Create Your First Web App with Python and Flask

      Skills you'll gain: Flask (Web Framework), Web Development, Web Applications, Object-Relational Mapping, Database Application, Back-End Web Development, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      549 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Real Estate Property Management

      Skills you'll gain: Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Asset Management, Property Maintenance, Operational Performance Management, Operational Efficiency, Innovation, Technology Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Python for Data Analysis: Pandas & NumPy

      Skills you'll gain: Pandas (Python Package), NumPy, Data Analysis, Data Science, Python Programming, Data Structures, Data Manipulation, Computer Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      341 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ASP.NET for Experienced Developers

      Skills you'll gain: C# (Programming Language), ASP.NET, .NET Framework, Object Oriented Programming (OOP), Docker (Software), Restful API, Azure DevOps, Model View Controller, JSON, Containerization, Microservices, Web Services, DevOps, Middleware, Computer Programming, Web Applications, Back-End Web Development, CI/CD, Programming Principles, Server Side

      4.1
      Rating, 4.1 out of 5 stars
      ·
      337 reviews

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Advertising and Society: Duke University
    • Managing Responsibly: Practicing Sustainability, Responsibility and Ethics: University of Manchester
    • Scaling with Google Cloud Operations: Google Cloud
    • The Importance of Listening: Northwestern University
    • APIs: Meta
    • Business Intelligence (BI) Essentials: IBM
    • Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
    • Expressway to Data Science: Python Programming: University of Colorado Boulder
    • Create Your First Web App with Python and Flask: Coursera Project Network
    • Real Estate Property Management: Coursera Instructor Network

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