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Explore the Customer Success Course Catalog
- Status: Free Trial
Skills you'll gain: Quality Management, Project Management Life Cycle, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Assessment, Team Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Risk Management, Technical Communication, Meeting Facilitation
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving
- Status: Free Trial
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
- Status: Free Trial
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, User Flows, Persona Development
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Reinforcement Learning, Statistical Machine Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction, Algorithms, Collaborative Software
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation
- Status: Free Trial
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Data Storage Technologies, Threat Management, Virtual Private Networks (VPN)
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Decision Making, Change Control, Grammar, Project Management, Creativity, Organizational Effectiveness, Project Planning, Emotional Intelligence, Relationship Building
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Machine Learning Algorithms, Analysis, Debugging
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Artificial Intelligence, Supervised Learning, Deep Learning, Random Forest Algorithm, Artificial Neural Networks, Performance Tuning
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Market Opportunities, Technology Strategies, Information Technology, Customer Insights, Corporate Strategy, Business Strategy, Process Design, Large Language Modeling
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Project Execution: Running the Project:Â Google
- Call Center Customer Service:Â CVS Health
- Analyze Data to Answer Questions:Â Google
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google
- Unsupervised Learning, Recommenders, Reinforcement Learning:Â DeepLearning.AI
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Security in Google Cloud:Â Google Cloud
- Project Management & Other Tools for Career Development:Â University of California, Irvine
- Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization:Â DeepLearning.AI