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Explore the Customer Success Course Catalog
- Status: Free Trial
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Computer Vision, Image Analysis, Keras (Neural Network Library), Deep Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML)
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Artificial Intelligence, Supervised Learning, Deep Learning, Random Forest Algorithm, Artificial Neural Networks, Performance Tuning
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Performance Management, Team Building, Project Management, Project Management Life Cycle, Project Schedules, Performance Reporting, Management Reporting, Stakeholder Management, Communication
- Status: Free Trial
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Data Storage Technologies, Threat Management, Virtual Private Networks (VPN)
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, ChatGPT, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Workflow Management, Deep Learning, Machine Learning, Artificial Neural Networks, Governance, Automation, Application Deployment, Business Transformation, IBM Cloud, Applied Machine Learning, Program Development, Computer Vision
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Decision Making, Change Control, Grammar, Project Management, Creativity, Organizational Effectiveness, Project Planning, Emotional Intelligence, Relationship Building
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Analyze Data to Answer Questions:Â Google
- Successful Negotiation: Essential Strategies and Skills:Â University of Michigan
- Introduction to TensorFlow for Artificial Intelligence, Machine Learning, and Deep Learning:Â DeepLearning.AI
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Advanced Learning Algorithms:Â DeepLearning.AI
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Introduction to User Experience Design :Â Georgia Institute of Technology
- Project Management: The Basics for Success:Â University of California, Irvine
- Security in Google Cloud:Â Google Cloud