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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI for Legal Services Primer

      Skills you'll gain: Prompt Engineering, Law Practice Management Software, Generative AI, Legal Writing, Legal Research, Data Ethics, Legal Support, ChatGPT, Artificial Intelligence, Emerging Technologies, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Cloudera

      Managing Big Data in Clusters and Cloud Storage

      Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Databases, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, Command-Line Interface

      4.7
      Rating, 4.7 out of 5 stars
      ·
      297 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Fundamentals of Red Hat Enterprise Linux

      Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, OS Process Management, File Management, Command-Line Interface, Unix Shell, Systems Administration, System Monitoring, Network Administration, General Networking, Firewall, Open Source Technology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Introduction to Operating Systems

      Skills you'll gain: File Systems, Operating Systems, OS Process Management, C (Programming Language), System Programming, Virtualization, Data Integrity, Debugging, Systems Design, Performance Tuning, Distributed Computing, Data Storage, Virtual Machines, Command-Line Interface, Computer Systems, Programming Principles, Computer Hardware, Virtualization and Virtual Machines, Scalability, Data Structures

      4.6
      Rating, 4.6 out of 5 stars
      ·
      258 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      BIM Fundamentals for Engineers

      Skills you'll gain: Autodesk Revit, Building Information Modeling, Engineering Documentation, Architectural Design, 3D Modeling, Facility Management, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Electrical Systems, Plumbing, User Interface (UI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Metasploit for Beginners: Ethical Penetration Testing

      Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, Cybersecurity, Command-Line Interface, Virtual Machines, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Introduction to Teaching English Learners

      Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, Instructional Strategies, Culture, Education Software and Technology, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Teaching, Curriculum Planning, English Language, Mathematics Education, Pedagogy, Student Engagement, Literacy, Lesson Planning, Language Learning, End User Training and Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      40 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Solve Business Problems with AI and Machine Learning

      Skills you'll gain: Data Ethics, Business Ethics, Compliance Management, Applied Machine Learning, Project Implementation, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Machine Learning Algorithms

      4.3
      Rating, 4.3 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Game Design Document: Define the Art & Concepts

      Skills you'll gain: Game Design, Prototyping, Software Design Documents, Visualization (Computer Graphics), Ideation, Conceptual Design, Usability Testing, Graphic and Visual Design, Peer Review, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      287 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      NIIT

      RESTful Microservices Using Node.js and Express

      Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, API Design, NoSQL, Database Design, Relational Databases, Unit Testing, SQL, Databases, Server Side, Application Deployment, Javascript, Application Programming Interface (API), Software Documentation, Data Modeling, Data Integrity

      3.7
      Rating, 3.7 out of 5 stars
      ·
      113 reviews

      Intermediate · Specialization · 3 - 6 Months

    • I

      IBM

      Introduction to the Threat Intelligence Lifecycle

      Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Data Cleansing, Data Management, Data Validation, Data Quality, Data Integrity, Technical Communication, Automation, Requirements Analysis, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      PwC India

      GST - Genesis and imposition!

      Skills you'll gain: Sales Tax, Tax, Tax Compliance, Tax Laws, Invoicing, Supply Management, Regulatory Compliance, Financial Services, Registration

      4.5
      Rating, 4.5 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • Generative AI for Legal Services Primer: Vanderbilt University
    • Managing Big Data in Clusters and Cloud Storage: Cloudera
    • Fundamentals of Red Hat Enterprise Linux: Red Hat
    • Introduction to Operating Systems: Codio
    • BIM Fundamentals for Engineers: L&T EduTech
    • Metasploit for Beginners: Ethical Penetration Testing: Coursera Project Network
    • Introduction to Teaching English Learners: Rice University
    • Solve Business Problems with AI and Machine Learning: CertNexus
    • Game Design Document: Define the Art & Concepts: California Institute of the Arts
    • RESTful Microservices Using Node.js and Express: NIIT

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