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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Sales Strategy, Sales Process, Sales, Business Communication, Customer Service

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Data Management with Databricks: Big Data with Delta Lakes

      Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Extract, Transform, Load, Dashboard, PySpark, SQL, Data Management, Data Transformation, Version Control

      4.1
      Rating, 4.1 out of 5 stars
      ·
      27 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Marca

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Organizational Strategy, Internal Communications, Instagram, Business Strategy, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      229 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Technology & Entrepreneurship

      Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Customer Analysis, Presentations, Target Audience, Customer Insights, Product Improvement, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Ideation, Solution Design, Brainstorming, Business Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      70 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Marketing Design with Easil

      Skills you'll gain: Marketing Design, Social Media Marketing, Marketing Materials, Social Media Campaigns, Marketing, Content Creation, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Brand Loyalty, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      198 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Human Resources Management Essentials

      Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Recruitment, Employee Performance Management, Employee Engagement, Diversity and Inclusion, Interviewing Skills, Human Resources, Employee Onboarding, Goal Setting, Health Care Administration, Internal Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Key Success Factors in Supply Chain Finance

      Skills you'll gain: Supply Chain Management, Supplier Relationship Management, Procurement, Customer Analysis, Working Capital, Stakeholder Management, Program Implementation, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Data Analysis Using SQL

      Skills you'll gain: Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Data Analysis, Data Cleansing, Databases, Query Languages, Data Transformation, Data Integrity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Capstone: Design Thinking for IS in Business

      Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, Cloud Solutions, User Feedback, Product Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Liberty Mutual Insurance

      Foundations of Insurance

      Skills you'll gain: Insurance, Insurance Policies, Risk Management, Insurance Sales, Underwriting, Business Risk Management, Regulation and Legal Compliance, Compliance Management, Ethical Standards And Conduct, Business Ethics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Introduction to Data Science Techniques

      Skills you'll gain: Time Series Analysis and Forecasting, Statistical Analysis, Data Analysis, Machine Learning Algorithms, Data Visualization, Data Science, Exploratory Data Analysis, Data Presentation, Statistical Programming, Statistical Methods, Statistical Machine Learning, Statistical Reporting, Data Cleansing, Forecasting, Applied Machine Learning, Analytics, Regression Analysis, R Programming, Machine Learning, Statistical Modeling

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Intermediate · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer insights courses

    • Selling with Confidence: Dell
    • Data Management with Databricks: Big Data with Delta Lakes: Coursera Project Network
    • Gestión de Marca: Tecnológico de Monterrey
    • Technology & Entrepreneurship: Arizona State University
    • Marketing Design with Easil: Coursera Project Network
    • Human Resources Management Essentials: Johns Hopkins University
    • Key Success Factors in Supply Chain Finance: New York Institute of Finance
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Data Analysis Using SQL: Fractal Analytics
    • Capstone: Design Thinking for IS in Business: Howard University

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