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Explore the Customer Journey Course Catalog
Coursera Instructor Network
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Overcoming Objections, Intercultural Competence, Employee Engagement, Advocacy, Empowerment, Communication
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Innovation, Business Modeling, Entrepreneurship, Lean Methodologies, Corporate Strategy, New Product Development, Business Strategy, New Business Development, Product Management, Value Propositions, Customer Insights
- Status: Free Trial
Howard University
Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security
Icahn School of Medicine at Mount Sinai
Skills you'll gain: Bioinformatics, Interactive Data Visualization, Supervised Learning, Machine Learning, Big Data, Data Science, Data Integration, Unsupervised Learning, Molecular Biology, Data Processing, Data Analysis, Metadata Management, Application Programming Interface (API), Restful API
- Status: Free Trial
Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Strategic Leadership, Customer experience strategy (CX), Organizational Effectiveness, Human Centered Design, Innovation, Peer Review
- Status: Free
DeepLearning.AI
Skills you'll gain: ChatGPT, Large Language Modeling, Prompt Engineering, OpenAI, Cloud API, Generative AI, Self Service Technologies, Python Programming
University of Michigan
Skills you'll gain: Storytelling, Persistence, Personal Development, Resilience, Self-Awareness, Mental Health, Community Development, Positivity, Empathy, Goal Setting, Cultural Diversity
Coursera Instructor Network
Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Competitive Analysis
Skills you'll gain: Innovation, Organizational Change, Change Management, Corporate Sustainability, Corporate Strategy, Business Transformation, Organizational Strategy, Business Strategies, Growth Strategies, Continuous Improvement Process, Culture Transformation, Organizational Structure, Product Development, Consumer Behaviour
Johns Hopkins University
Skills you'll gain: Political Sciences, Policy Analysis, Social Justice, Social Sciences, Public Policies, Game Theory, Demography, Logical Reasoning, Applied Mathematics
- Status: New
Packt
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Business Leadership, Leadership, Continuous Improvement Process, Emotional Intelligence, Overcoming Obstacles, Stakeholder Engagement, Decision Making, Employee Engagement
Starweaver
Skills you'll gain: E-Commerce, Supply Chain Management, Supply Chain, Supply Chain Systems, Business Technologies, Logistics Management, Corporate Sustainability, Supply Chain Planning, Technology Strategies, Inventory Management System, Order Fulfillment, Supplier Management, Operational Efficiency
In summary, here are 10 of our most popular customer journey courses
- Fundamentals of Diversity, Equity, Inclusion, and Belonging:Â Coursera Instructor Network
- Entrepreneurial Mindset: Tecnológico de Monterrey
- Foundations of Information Systems for Business:Â Howard University
- Big Data Science with the BD2K-LINCS Data Coordination and Integration Center:Â Icahn School of Medicine at Mount Sinai
- Organizational Leadership Capstone:Â Northwestern University
- Building Systems with the ChatGPT API:Â DeepLearning.AI
- Brilliant, Passionate You:Â University of Michigan
- Introduction to Market Research:Â Coursera Instructor Network
- Innovación en el mundo corporativo: UBITS
- The Mathematics of Democracy, Politics and Manipulation:Â Johns Hopkins University