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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • W

      Workday

      Workday in Action Series

      Skills you'll gain: Workday (Software), Benefits Administration, Payroll Processing, Payroll, Accounts Payable and Receivable, Accounting Software, Compensation Management, Human Capital, Workforce Management, Human Resources Software, Recruitment, Business Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Ethical Hacking Essentials (EHE)

      Skills you'll gain: Penetration Testing, Cloud Security, Vulnerability Assessments, Network Security, Threat Detection, Security Awareness, Cybersecurity, Application Security, Mobile Security, Internet Of Things, Authentications, Encryption, Wireless Networks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      555 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Finance for Technical Managers

      Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Income Statement, Cost Management, Financial Modeling, Investment Management, Balance Sheet, Return On Investment, Risk Management, Financial Reporting, Finance

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Innovating with the Business Model Canvas

      Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      307 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of London

      Refugees in the 21st Century

      Skills you'll gain: Immigration Law, International Relations, World History, Socioeconomics, Cultural Diversity, Cultural Sensitivity, Conflict Management, Policy Analysis, Community Development, Social Sciences, Political Sciences, Student Engagement, Interactive Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      561 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Web Design

      Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Data Structures, JavaScript Frameworks, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Software Engineering

      Skills you'll gain: Software Design Patterns, Requirements Analysis, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Process Driven Development, Software Engineering, Quality Assurance, Software Testing, Object Oriented Design, Functional Requirement, Systems Analysis, Data Modeling, Object Oriented Programming (OOP)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      509 reviews

      Intermediate · Specialization · 3 - 6 Months

    • N

      National Taiwan University

      大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

      Skills you'll gain: Marketing Analytics, Social Media, Business Analytics, Market Analysis, Customer Insights, Financial Data, Banking, Business Intelligence, Big Data, Marketing Strategies, Analytics, Data-Driven Decision-Making, Financial Services, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      402 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations

      Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cloud-Native Computing, Cost Management, Site Reliability Engineering, Operational Efficiency, Budget Management, Scalability, Corporate Sustainability, System Monitoring, Customer Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      747 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Lund University

      European Business Law: Understanding the Fundamentals

      Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, European History, Regulatory Compliance, Business Economics, Compliance Management, Environmental Laws, E-Commerce, Public Policies, Case Law, Labor Law, Commercial Laws, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of London

      What future for education?

      Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Higher Education, Social Sciences, Policy Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      867 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Search Engine Optimization (SEO) with Squarespace

      Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Guided Project · Less Than 2 Hours

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    1…858687…401

    In summary, here are 10 of our most popular customer experience courses

    • Workday in Action Series: Workday
    • Ethical Hacking Essentials (EHE): EC-Council
    • Finance for Technical Managers: University of Colorado Boulder
    • Innovating with the Business Model Canvas: University of Virginia
    • Refugees in the 21st Century: University of London
    • Responsive Web Design: University of London
    • Software Engineering: The Hong Kong University of Science and Technology
    • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
    • Scaling with Google Cloud Operations: Google Cloud
    • European Business Law: Understanding the Fundamentals: Lund University

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