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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • P

      Peking University

      计算机辅助翻译原理与实践 Principles and Practice of Computer-Aided Translation

      Skills you'll gain: Language Interpretation, Translation, and Studies, Quality Assurance, Natural Language Processing, Technical Writing, Document Management, Information Technology, Data Import/Export, Vocabulary, Database Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      82 reviews

      Intermediate · Course · 3 - 6 Months

    • T

      Technical University of Munich (TUM)

      Street Experiments for Sustainable and Resilient cities

      Skills you'll gain: Experimentation, Program Evaluation, Community Development, Systems Thinking, Research, Cultural Diversity, Design Strategies, Social Sciences, Creative Thinking, Collaboration, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Ubiquitous Learning and Instructional Technologies

      Skills you'll gain: Learning Management Systems, Education Software and Technology, Instructional Strategies, Pedagogy, Computer Programming, Computer Science, Interactive Design, Collaborative Software, Artificial Intelligence, Innovation, Cloud Applications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      71 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Oneself

      Skills you'll gain: Goal Setting, Personal Development, Resilience, Self-Awareness, Stress Management, Mental Concentration, Self-Motivation, Persistence, Accountability, Productivity, Growth Mindedness, Emotional Intelligence, Time Management, Decision Making, Cognitive flexibility, Personal Attributes, Strategic Leadership, Leadership, Positivity, Leadership Development

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      102 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      IT Fundamentals and Hardware Essentials

      Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Data Storage Technologies, Hardware Architecture, Computer Architecture, Desktop Support, System Configuration, System Support, Information Technology, Performance Tuning, Peripheral Devices

      4.7
      Rating, 4.7 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenAI for Everyone

      Skills you'll gain: Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Ideation, Brainstorming, AI Personalization, Prompt Engineering, Workforce Development, Content Creation, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Art & Science of Product Management

      Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      150 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Capitals Coalition

      Valuing nature and people to inform business decision-making

      Skills you'll gain: Stakeholder Engagement, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Natural Resource Management, Sustainability Reporting, Cost Benefit Analysis, Human Capital, Business Metrics, Decision Making, Project Scoping, Data Collection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Practice Exams for CompTIA A+ Certification: Core 1 & Core 2

      Skills you'll gain: Hardware Troubleshooting, Network Security, General Networking, Network Administration, Infrastructure Security, Network Troubleshooting, Technical Support, Computer Networking, Mobile Security, Desktop Support, System Support, Computer Hardware, Technical Services, Information Technology, Operating Systems, Mac OS, Virtualization, Microsoft Windows, Unix, Simulations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Pixel Art for Video Games

      Skills you'll gain: Animations, Storyboarding, Animation and Game Design, Unity Engine, Color Theory, Video Game Development, Adobe Photoshop, Game Design, Computer Graphics, Graphic and Visual Design, Design Elements And Principles, Conceptual Design, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      259 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Medir y optimizar campañas de marketing en redes sociales

      Skills you'll gain: Data Storytelling, Social Media Campaigns, Social Media Marketing, Marketing Effectiveness, Social Media, Advertising Campaigns, Social Media Strategy, Social Media Management, Marketing Analytics, Campaign Management, Marketing Budgets, Digital Advertising, Content Performance Analysis, A/B Testing, Facebook, Advertising, Return On Investment, Cross-Channel Marketing, Verbal Communication Skills, Technical Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      208 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Business Intelligence Concepts, Tools, and Applications

      Skills you'll gain: Decision Support Systems, Business Intelligence, Data Warehousing, Business Process Management, Data Visualization Software, Performance Measurement, Business Analytics, MicroStrategy, Dashboard, Descriptive Analytics, Key Performance Indicators (KPIs), Analytics, Data-Driven Decision-Making, Competitive Intelligence, Business Reporting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      640 reviews

      Mixed · Course · 1 - 3 Months

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    1…848586…226

    In summary, here are 10 of our most popular technical support courses

    • 计算机辅助翻译原理与实践 Principles and Practice of Computer-Aided Translation: Peking University
    • Street Experiments for Sustainable and Resilient cities: Technical University of Munich (TUM)
    • Ubiquitous Learning and Instructional Technologies: University of Illinois Urbana-Champaign
    • Principles of Leadership: Leading Oneself: University of Colorado Boulder
    • IT Fundamentals and Hardware Essentials: Packt
    • GenAI for Everyone: Coursera Instructor Network
    • The Art & Science of Product Management: Advancing Women in Tech
    • Valuing nature and people to inform business decision-making: Capitals Coalition
    • Practice Exams for CompTIA A+ Certification: Core 1 & Core 2: IBM
    • Pixel Art for Video Games: Michigan State University

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