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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Security+ Certification (SY0-701): The Total Course

      Skills you'll gain: Penetration Testing, Incident Response, Network Security, Intrusion Detection and Prevention, Cybersecurity, Computer Security Incident Management, Application Security, Open Web Application Security Project (OWASP), Information Systems Security, Identity and Access Management, Vulnerability Assessments, Security Strategy, Cryptography, Security Testing, Secure Coding, Encryption, Risk Management Framework, Command-Line Interface, Virtual Private Networks (VPN), Threat Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      GenAI for Market Research Analysts

      Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Customer Analysis, Generative AI, Marketing Analytics, Market Trend, Persona Development, Trend Analysis, ChatGPT, Analytics, OpenAI, Data Analysis, Forecasting, Ethical Standards And Conduct

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

      Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Hardware Troubleshooting, Development Environment, Performance Tuning, Integrated Development Environments, C++ (Programming Language)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Lean Six Sigma - Green Belt

      Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process, Continuous Improvement Process, Waste Minimization, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Customer experience improvement, Business Metrics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      UiPath

      Automation Business Analysis - Concepts and Principles

      Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Advanced Digital Marketing

      Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Consumption, Marketing and Culture

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Marketing Analytics, Environmental Issue, Sociology, Digital Transformation, Corporate Sustainability, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Foundations of Neuroscience

      Skills you'll gain: Marketing Psychology, Influencing, Persuasive Communication, Advertising, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Marketing, Psychology, Performance Measurement, Anatomy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Facebook Business Page

      Skills you'll gain: Facebook, Social Media, Social Media Management, Instagram, Administrative Support, Customer Communications Management, Content Development and Management, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      106 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI Essentials: A Comprehensive Introduction

      Skills you'll gain: Generative AI, ChatGPT, Prompt Engineering, Interactive Learning, AI Personalization, Artificial Intelligence, Data Ethics, Automation

      4
      Rating, 4 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Copywriting with ChatGPT: Crafting High-Quality Blog Content

      Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Writing and Editing, Customer Advocacy, Branding, Interviewing Skills

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Azure Synapse SQL Pool - Implement Polybase

      Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Cloud-Based Integration, Microsoft SQL Servers, Transact-SQL, Data Integration, Cloud Storage, File Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      95 reviews

      Intermediate · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer journey courses

    • CompTIA Security+ Certification (SY0-701): The Total Course: Packt
    • GenAI for Market Research Analysts: Coursera Instructor Network
    • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA
    • Lean Six Sigma - Green Belt : Packt
    • Automation Business Analysis - Concepts and Principles: UiPath
    • Advanced Digital Marketing: University of Maryland, College Park
    • Consumption, Marketing and Culture: University of London
    • Foundations of Neuroscience: Johns Hopkins University
    • Create a Facebook Business Page: Coursera Project Network
    • Generative AI Essentials: A Comprehensive Introduction: Fractal Analytics

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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