• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Foundations of SHRM Certification

      Skills you'll gain: Human Resource Strategy, Human Resources, Recruitment Strategies, Talent Acquisition, Organizational Development, Talent Recruitment, Organizational Effectiveness, Human Capital, HR Tech, Human Resources Information System (HRIS), Ethical Standards And Conduct, Intercultural Competence, Conflict Management, Leadership Studies, Organizational Change, Cultural Diversity, Employee Onboarding

      3.8
      Rating, 3.8 out of 5 stars
      ·
      47 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      National Taiwan University

      CAD/BIM技術與應用

      Skills you'll gain: Architectural Drawing, Autodesk Revit, Building Information Modeling, SketchUp (3D Modeling Software), Engineering Drawings, 3D Modeling, Mechanical Drawings, Engineering Management, Computer-Aided Design, Technical Drawing, AutoCAD, Drafting and Engineering Design, Engineering Design Process, Structural Engineering, Construction Estimating, Civil and Architectural Engineering, Architectural Engineering, Construction, Engineering Change Order, Blueprint Reading

      4.7
      Rating, 4.7 out of 5 stars
      ·
      355 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arm

      Arm Cortex-M Processors Overview

      Skills you'll gain: Microarchitecture, Computer Architecture, Embedded Software, Embedded Systems, Hardware Architecture, System Requirements, Product Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      130 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      The State University of New York

      Big Data, Genes, and Medicine

      Skills you'll gain: Data Visualization, Bioinformatics, Big Data, Analytics, Health Informatics, Medical Science and Research, Data Processing, R Programming, Predictive Modeling, Statistical Analysis, Molecular Biology, Feature Engineering, Unsupervised Learning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      284 reviews

      Advanced · Course · 1 - 3 Months

    • V

      Vanderbilt University

      Leading Innovation in Arts and Culture

      Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Organizational Change, Risk Management, Business Strategies, Complex Problem Solving, Technology Solutions, Market Dynamics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      68 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Program Management Fundamentals

      Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Project Closure, Strategic Decision-Making, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Microsoft 365 Copilot

      Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, ChatGPT, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Artificial Intelligence, Generative AI, Identity and Access Management, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Technical Organizations

      Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Organizational Structure, Stakeholder Management, Delegation Skills, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Stakeholder Engagement, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 3 - 6 Months

    • P

      Peking University

      计算机辅助翻译原理与实践 Principles and Practice of Computer-Aided Translation

      Skills you'll gain: Language Interpretation, Translation, and Studies, Quality Assurance, Natural Language Processing, Technical Writing, Document Management, Information Technology, Data Import/Export, Vocabulary, Database Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      82 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Real-World Cloud Product Management

      Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon S3, Cloud Management, Cloud Storage, Technical Product Management, Cloud Services, Cloud Security, Public Cloud, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Computing Architecture, Network Architecture, Amazon Redshift, Data Security, Product Management, Databases, Innovation, Thought Leadership

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      88 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Accounting for Non-Finance Professionals

      Skills you'll gain: Financial Statements, Financial Accounting, Cash Flows, Financial Statement Analysis, Accounting, General Accounting, Accruals, Balance Sheet, Income Statement, Bookkeeping, Accrual Accounting, Equities, Transaction Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Python Data Analysis

      Skills you'll gain: Data Processing, Data Manipulation, Data Structures, Scripting, Data Import/Export, Data Analysis, Python Programming, Data Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      889 reviews

      Beginner · Course · 1 - 4 Weeks

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…838485…226

    In summary, here are 10 of our most popular technical support courses

    • Foundations of SHRM Certification: Board Infinity
    • CAD/BIM技術與應用: National Taiwan University
    • Arm Cortex-M Processors Overview: Arm
    • Big Data, Genes, and Medicine: The State University of New York
    • Leading Innovation in Arts and Culture: Vanderbilt University
    • Program Management Fundamentals: Microsoft
    • Introduction to Microsoft 365 Copilot: Microsoft
    • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
    • 计算机辅助翻译原理与实践 Principles and Practice of Computer-Aided Translation: Peking University
    • Real-World Cloud Product Management: Advancing Women in Tech

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok