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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Network Security

      Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Threat Management, Network Planning And Design, Firewall, Network Protocols, Cloud Computing, TCP/IP, Encryption

      4.7
      Rating, 4.7 out of 5 stars
      ·
      225 reviews

      Beginner · Course · 1 - 3 Months

    • L

      Lund University

      Greening the Economy: Lessons from Scandinavia

      Skills you'll gain: Corporate Sustainability, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Economics, Environmental Management Systems, Policy Development, Environmental Policy, Consumer Behaviour, Business Strategy, Community Development, Policy Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      604 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant Hands-on Project

      Skills you'll gain: Solution Design, Project Management, Technology Solutions, Project Implementation, Project Closure, Stakeholder Management, Technical Consulting, Requirements Analysis, Customer Engagement, Test Planning, Benchmarking, Peer Review, SAP Applications, Project Documentation, Business Requirements

      4.6
      Rating, 4.6 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 3 Months

    • Y

      Yale University

      Creating Change through Social Entrepreneurship

      Skills you'll gain: Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Research and Design, Business Modeling, Communication, Advocacy, Innovation, Business Development, Fundraising, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      148 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Relational Database Design

      Skills you'll gain: Database Design, Database Management Systems, Relational Databases, Database Theory, Databases, Database Architecture and Administration, Data Modeling, Data Integrity, Requirements Elicitation, Technical Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      302 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Digital Marketing Trends

      Skills you'll gain: Digital Advertising, Campaign Management, Brand Management, Marketing Strategies, Brand Awareness, Digital Media Strategy, MarTech, Customer Engagement, Social Media Marketing, Marketing, Digital Marketing, Consumer Behaviour, Content Creation, Market Trend, Social Media Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Everyday Excel, Part 2

      Skills you'll gain: Regression Analysis, Depreciation, Microsoft Excel, Statistical Modeling, Excel Formulas, Financial Analysis, Cash Flows, Predictive Modeling, Data Management, Financial Modeling, Business Mathematics, Financial Forecasting, Process Optimization, Data Analysis, Complex Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      561 reviews

      Intermediate · Course · 1 - 3 Months

    • G

      Georgia Institute of Technology

      Materials Data Sciences and Informatics

      Skills you'll gain: Dimensionality Reduction, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Information Management, Data Processing, Manufacturing Processes, Engineering Analysis, Process Engineering, Big Data, Chemical Engineering, Predictive Modeling, Innovation, Probability & Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      347 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Graphic Designer

      Skills you'll gain: Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Typography, Interaction Design, Figma (Design Software), Adobe Illustrator, Design Reviews, Wireframing, Usability, Graphic and Visual Design, Web Content Accessibility Guidelines, Adobe Photoshop, Graphic Design, User Centered Design, Photo Editing, Game Design, Generative AI, Style Guides, Adobe Creative Cloud

      4.5
      Rating, 4.5 out of 5 stars
      ·
      39 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Customer Relationship Management, Data Management, Sales Process, Data Visualization, Business Process Automation, Salesforce Development, User Accounts, Application Deployment, End User Training and Support, Ad Hoc Reporting, Collaborative Software, Workflow Management, Cloud Computing, Sales Management, Security Management, Customer Relationship Management (CRM) Software, Business Reporting, Lead Generation

      3.7
      Rating, 3.7 out of 5 stars
      ·
      44 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Owner Certification [PSPO I] Preparation

      Skills you'll gain: Backlogs, Agile Product Development, Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Agile Project Management, Product Strategy, Product Planning, Agile Methodology, User Story, Communication, Cross-Functional Collaboration, Strategic Planning, Product Management, Negotiation, Sprint Planning, Conflict Management, Product Requirements, Sprint Retrospectives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      80 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Spatial Analysis and Satellite Imagery in a GIS

      Skills you'll gain: Geographic Information Systems, GIS Software, Spatial Analysis, Spatial Data Analysis, Geospatial Mapping, Query Languages, Data Processing, Data Manipulation, Image Analysis, Data Integration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      614 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Network Security: ISC2
    • Greening the Economy: Lessons from Scandinavia: Lund University
    • SAP Technology Consultant Hands-on Project: SAP
    • Creating Change through Social Entrepreneurship: Yale University
    • Relational Database Design: University of Colorado Boulder
    • Digital Marketing Trends: Coursera Instructor Network
    • Everyday Excel, Part 2: University of Colorado Boulder
    • Materials Data Sciences and Informatics: Georgia Institute of Technology
    • Xbox Graphic Designer: Xbox
    • Salesforce Admin Certification: LearnKartS

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