• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • U

      University of Pennsylvania

      Patent Law

      Skills you'll gain: Intellectual Property, Legal Strategy, Legal Risk, Regulation and Legal Compliance, Case Law, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      285 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Washington

      Data Science at Scale

      Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Statistical Visualization, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Data Science, Statistical Machine Learning, Predictive Analytics, Advanced Analytics, Data Governance, Data Analysis, Predictive Modeling, Data Processing, Data Wrangling

      4.2
      Rating, 4.2 out of 5 stars
      ·
      915 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      T

      The Hong Kong University of Science and Technology

      Developing Android Apps with App Inventor

      Skills you'll gain: Android Development, User Interface (UI), User Interface (UI) Design, Mobile Development, Interactive Design, Application Development, Data Storage, Game Design, Program Development, Geographic Information Systems, Global Positioning Systems, Programming Principles, Computer Programming, File Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      495 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Lending, Crowdfunding, and Modern Investing

      Skills you'll gain: FinTech, Portfolio Management, Consumer Lending, Return On Investment, Lending and Underwriting, Financial Services, Risk Analysis, Investments, Fundraising and Crowdsourcing, Financial Market, Risk Management, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      577 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      New York Institute of Finance

      Operational Risk Management: Frameworks & Strategies

      Skills you'll gain: Operational Risk, Risk Management Framework, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Governance, Risk Analysis, Key Performance Indicators (KPIs), Business Process, Regulatory Requirements, Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      353 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Designing User Interfaces and Experiences (UI/UX)

      Skills you'll gain: User Centered Design, Responsive Web Design, Prototyping, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Elements And Principles, Web Design, Wireframing, Typography, Web Applications, Mobile Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      258 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Meta

      Desarrollador front-end de Meta

      Skills you'll gain: User Research, UI/UX Research, Persona (User Experience), Jest (JavaScript Testing Framework), Responsive Web Design, Design Research, Bootstrap (Front-End Framework), Version Control, User Experience Design, HTML and CSS, Unix Commands, Front-End Web Development, Usability, Web Design, React.js, Javascript, Interaction Design, Algorithms, Mobile Development, Pseudocode

      4.7
      Rating, 4.7 out of 5 stars
      ·
      456 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • I

      Intel

      Intel® AI Fundamentals

      Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Real Time Data, Solution Sales Engineering, Technology Solutions, Generative AI, Emerging Technologies, Automation, Customer Success Management, Deep Learning, Machine Learning, Hardware Architecture, Computer Hardware, Data Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      69 reviews

      Beginner · Specialization · 1 - 4 Weeks

    • U

      University of Alberta

      Reviews & Metrics for Software Improvements

      Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Code Review, Agile Project Management, Software Quality Assurance, Agile Methodology, User Story, Debugging, Issue Tracking, Requirements Analysis, Usability Testing, User Research, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      Universitat Autònoma de Barcelona

      ¿Cómo persuadir? Jugando con palabras, imágenes y números

      Skills you'll gain: Persuasive Communication, Oral Expression, Writing, Infographics, Data Presentation, Research, Storytelling, Data Literacy, Graphic and Visual Design, Psychology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • A

      Arm

      Arm Cortex-M Architecture and Software Development

      Skills you'll gain: Embedded Software, Performance Tuning, System Programming, Software Development Tools, Embedded Systems, Microarchitecture, Software Development, Real-Time Operating Systems, Development Environment, Hardware Architecture, Debugging, Program Development, Application Security, Build Tools, Computer Architecture, C (Programming Language), System Configuration, Application Development, Security Engineering, C++ (Programming Language)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      183 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      University of California, Davis

      Chemical Hazards and Process Safety

      Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Safety and Health Administration (OSHA), Risk Management, Environment Health And Safety, Failure Analysis, Accident Prevention, Risk Analysis, Engineering Practices, Risk Control, Engineering Analysis, Pollution Prevention, Equipment Design, Environmental Engineering, Reliability, Engineering Calculations, Process Analysis, Mathematical Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      199 reviews

      Advanced · Specialization · 3 - 6 Months

    1…828384…514

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Patent Law: University of Pennsylvania
    • Data Science at Scale: University of Washington
    • Developing Android Apps with App Inventor: The Hong Kong University of Science and Technology
    • Lending, Crowdfunding, and Modern Investing: University of Pennsylvania
    • Operational Risk Management: Frameworks & Strategies: New York Institute of Finance
    • Designing User Interfaces and Experiences (UI/UX): IBM
    • Desarrollador front-end de Meta: Meta
    • Intel® AI Fundamentals: Intel
    • Reviews & Metrics for Software Improvements: University of Alberta
    • ¿Cómo persuadir? Jugando con palabras, imágenes y números: Universitat Autònoma de Barcelona

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok