• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Communication, Technical Management, Trustworthiness, Business Communication, Non-Verbal Communication, Professional Development, Leadership, Team Building, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Palliative Care: It's Not Just Hospice Anymore

      Skills you'll gain: Hospice, Patient Education And Counseling, Care Management, Patient Evaluation, Active Listening, Compassion, Caregiving, Communication, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Mental Health Diseases and Disorders, Patient Treatment, Psychosocial Assessments, Stress Management, Chronic Diseases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      480 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to Google Docs

      Skills you'll gain: Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • N

      Northeastern University

      Health Informatics for Healthcare Professionals

      Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Technology, Health Care, Health Care Administration, Medical Records, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Data Management, Data Storage, Artificial Intelligence, Deep Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Copenhagen

      Urbanisation and Health - Promoting Sustainable Solutions

      Skills you'll gain: Public Health, Health Policy, Community Development, Civil Engineering, Landscape Architecture, Demography, Environmental Issue, Innovation, Pollution Prevention, Environment, Geriatrics, Sociology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      169 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering and Fine-Tuning Transformers

      Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Deep Learning, Natural Language Processing, Performance Tuning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Building R Packages

      Skills you'll gain: Open Source Technology, Package and Software Management, GitHub, Version Control, Rmarkdown, Software Documentation, Maintainability, Testability, R Programming, Knitr, Continuous Integration, Git (Version Control System), Technical Documentation

      4.1
      Rating, 4.1 out of 5 stars
      ·
      223 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Planning, Auditing and Maintaining Enterprise Systems

      Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Security Management, Cyber Security Policies, Enterprise Security, Compliance Auditing, Systems Administration, Governance, Security Controls, Patch Management, Auditing, Continuous Monitoring, Information Systems Security, Unix, Procedure Development, Incident Response, Change Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      226 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Curtis Institute of Music

      Exploring Beethoven’s Piano Sonatas

      Skills you'll gain: Musical Composition, Music History, Instrumental Music, Classical Music, Music Theory, Music Performance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      605 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Recording in Journals & Posting in Ledgers

      Skills you'll gain: Ledgers (Accounting), Accounting Records, Bookkeeping, General Accounting, Accounting Systems, General Ledger, Accrual Accounting, Accounting, Revenue Recognition, Reconciliation, Transaction Processing, Balance Sheet, Journals, Income Statement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      160 reviews

      Mixed · Course · 1 - 4 Weeks

    • M

      Meta

      WhatsApp Business Platform for Developers

      Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Restful API, Cloud Applications, Customer Communications Management, Verification And Validation, Account Management, Business Communication, Authentications, Data Migration, Registration, Authorization (Computing)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      101 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of London

      Introduction to Applied Cryptography

      Skills you'll gain: Cryptography, Application Security, Cybersecurity, Encryption, Vulnerability Assessments, Key Management, Public Key Cryptography Standards (PKCS), Authentications, Mobile Security, Data Integrity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 4 Weeks

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…818283…226

    In summary, here are 10 of our most popular technical support courses

    • Communication as a Technical Leader: University of Colorado Boulder
    • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
    • Introduction to Google Docs: Coursera Project Network
    • Health Informatics for Healthcare Professionals: Northeastern University
    • Urbanisation and Health - Promoting Sustainable Solutions: University of Copenhagen
    • Generative AI Engineering and Fine-Tuning Transformers: IBM
    • Building R Packages: Johns Hopkins University
    • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
    • Exploring Beethoven’s Piano Sonatas: Curtis Institute of Music
    • Recording in Journals & Posting in Ledgers: University of California, Irvine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok