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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • C

      Columbia University

      HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective)

      Skills you'll gain: Care Coordination, Patient Coordination, Health Informatics, Interoperability, Health Technology, Clinical Leadership, Healthcare Industry Knowledge, Health Care, Health Information Management, Primary Care, Electronic Medical Record, Telehealth, Health Policy, Public Health

      4.6
      Rating, 4.6 out of 5 stars
      ·
      160 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      AutoCAD 2023 Masterclass - Produce Amazing Site Plans

      Skills you'll gain: AutoCAD, Architectural Drawing, Technical Drawing, Computer-Aided Design, Drafting and Engineering Design, Engineering Drawings, Architectural Design, Data Import/Export

      4.5
      Rating, 4.5 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 3 - 6 Months

    • I

      ISC2

      Security Concepts and Practices

      Skills you'll gain: Security Controls, Security Awareness, Change Control, Cybersecurity, Security Management, Data Security, Safety and Security, Cyber Security Policies, Configuration Management, Data Ethics, Data Integrity, Identity and Access Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Pharmacy Technician Intermediate

      Skills you'll gain: Sterilization, Medication Dispensation, Medication Therapy Management, Medical Privacy, Pharmacology, Pharmacy, Drug Interaction, Medication Administration, Medical Prescription, Pharmaceuticals, Pharmacist Assistance, Basic Life Support (BLS) Certification, Patient Education And Counseling, Intravenous Therapy, Healthcare Ethics, Health Care Procedure and Regulation, Interpersonal Communications, Patient Assistance, Contraindication, Patient Safety

      4.9
      Rating, 4.9 out of 5 stars
      ·
      49 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Need for Systems Engineering

      Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Systems Architecture, Test Planning, Systems Design, Systems Analysis, Risk Management Framework, System Requirements, Engineering Design Process, Verification And Validation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Product Cost and Investment Cash Flow Analysis

      Skills you'll gain: Cost Estimation, Cost Management, Financial Modeling, Investment Management, Risk Management, Finance, Spreadsheet Software, Financial Planning, Financial Analysis, Cost Accounting, Business Mathematics, Return On Investment, Cash Flows, Product Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EIT Digital

      Sustainable Digital Innovation

      Skills you'll gain: Corporate Sustainability, Business Transformation, Digital Transformation, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Sustainability Reporting, Technology Strategies, Business Management, Business Strategies, Business Strategy, Systems Thinking, Leadership

      4.5
      Rating, 4.5 out of 5 stars
      ·
      193 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management: Risk, Quality, Teams, and Procurement

      Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Operating Systems and Networking Fundamentals

      Skills you'll gain: Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Network Troubleshooting, Mac OS, Technical Support, Firewall, File Management

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Communication, Technical Management, Trustworthiness, Business Communication, Non-Verbal Communication, Professional Development, Leadership, Team Building, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Health Informatics for Healthcare Professionals

      Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Technology, Health Care, Health Care Administration, Medical Records, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Data Management, Data Storage, Artificial Intelligence, Deep Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to Google Docs

      Skills you'll gain: Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular technical support courses

    • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective): Columbia University
    • AutoCAD 2023 Masterclass - Produce Amazing Site Plans: Packt
    • Security Concepts and Practices: ISC2
    • Pharmacy Technician Intermediate: MedCerts
    • The Need for Systems Engineering: University of Colorado Boulder
    • Product Cost and Investment Cash Flow Analysis : University of Colorado Boulder
    • Sustainable Digital Innovation: EIT Digital
    • Engineering Project Management: Risk, Quality, Teams, and Procurement: Rice University
    • Operating Systems and Networking Fundamentals: Packt
    • Communication as a Technical Leader: University of Colorado Boulder

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