Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Risk Management, Project Management, Project Planning, Stakeholder Engagement

Skills you'll gain: Music, Digital Publishing, Self-Awareness, Literacy, Content Creation, World Music, Personal Development, Blogs, Instagram, Media and Communications, Culture, Diversity Awareness, Cultural Diversity, Community Development, Electronic Media, Liberal Arts, Critical Thinking, Social Studies, Sociology, Research

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Organizational Development, Organizational Change, Cultural Diversity, Social Justice, Human Resource Strategy, Conflict Management, Leadership, Interpersonal Communications

Skills you'll gain: Emotional Intelligence, Team Building, Team Management, Productivity, Team Motivation, Collaboration, Relationship Management, Conflict Management, Leadership, Initiative and Leadership, Empathy, Motivational Skills, Employee Engagement, Communication, Problem Solving, Decision Making

Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Strategic Leadership, Customer experience strategy (CX), Organizational Effectiveness, Human Centered Design, Innovation, Peer Review

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Team Management, Risk Management, Stakeholder Management, Team Performance Management, Team Leadership, User Story, Initiative and Leadership, Employee Coaching, Team Building, Leadership, Kanban Principles, Conflict Management, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management Institute (PMI) Methodology

Skills you'll gain: Program Management, Project Management Life Cycle, Stakeholder Management, Communication Planning, Project Management, Stakeholder Communications, Project Planning, Project Closure, Resource Management, Risk Management, Portfolio Management, Organizational Strategy, Benefits Administration, Professional Networking

Skills you'll gain: Policy Development, Data Ethics, Stakeholder Engagement, Intellectual Property, Compliance Management, Procedure Development, Artificial Intelligence, Law, Regulation, and Compliance, Governance, Business Ethics, Regulatory Requirements, Generative AI, Team Building

Skills you'll gain: Digital Design, Infographics, Content Creation, Brainstorming, Web Content, Planning, Information Management, Research, Literacy, Lifelong Learning, Investigation, Critical Thinking, Digital Communications, Intellectual Property, Peer Review, Data Ethics, Ethical Standards And Conduct, Organizational Skills, Journals, Style Guides

Skills you'll gain: Tactfulness, Public Speaking, Verbal Communication Skills, Communication, Storytelling, Rapport Building, Communication Strategies, Constructive Feedback, Interpersonal Communications, Empathy, Social Skills, Professionalism