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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Big Data Emerging Technologies

      Skills you'll gain: Apache Spark, Big Data, SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      302 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Collaborating with G Suite Apps

      Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, File Management, Document Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      383 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Advanced Semiconductor Packaging

      Skills you'll gain: Semiconductors, Electronics Engineering, Electronics, Computer Architecture, Hardware Architecture, Thermal Management, Scalability, Systems Integration, Technology Roadmaps, Technical Standard, Reliability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Ethical Decision-Making in the Tech Industry

      Skills you'll gain: Courage, Business Ethics, Ethical Standards And Conduct, Professionalism, Technical Management, Decision Making, Engineering Management, Personal Integrity, Human Development, Organizational Leadership, Culture, Business Leadership, Anthropology, Leadership, Artificial Intelligence, Social Sciences, Research

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      81 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Active Learning in STEM with PhET Interactive Simulations

      Skills you'll gain: Instructional Strategies, Education Software and Technology, Mathematics Education, Pedagogy, Simulations, Simulation and Simulation Software, Web Content Accessibility Guidelines, User Feedback, Experimentation, Research, Peer Review, Scientific Methods, Design Strategies, Chemistry, Technical Documentation, Physics, Biology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      130 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Basic System Programming on IBM Z

      Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, System Programming, Operating Systems, Data Management, File Systems, System Configuration, Transaction Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      359 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Word Processing Applications: Word

      Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Document Management, Productivity Software, Office Administration, Editing, Writing and Editing, Microsoft 365

      4.7
      Rating, 4.7 out of 5 stars
      ·
      86 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Copenhagen

      Personalised Medicine from a Nordic Perspective

      Skills you'll gain: Precision Medicine, Health Informatics, Healthcare Ethics, Patient Education And Counseling, Patient Treatment, Risk Management, Health Policy, Risk Analysis, Data-Driven Decision-Making, Medical Science and Research, Healthcare Industry Knowledge, Health Care, Health Care Procedure and Regulation, Preventative Care, Health Systems, Clinical Research, Pharmaceuticals, Data Ethics, Biostatistics, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Explainable AI (XAI)

      Skills you'll gain: Large Language Modeling, Data Ethics, Decision Tree Learning, Regression Analysis, Generative AI, Artificial Intelligence, Predictive Modeling, Machine Learning, Applied Machine Learning, Statistical Modeling, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Exploratory Data Analysis, Natural Language Processing, Image Analysis, Machine Learning Methods, Scatter Plots, Deep Learning, Visualization (Computer Graphics), Predictive Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Intermediate · Specialization · 1 - 3 Months

    • P

      Pontificia Universidad Católica de Chile

      Manejo de Crisis Epilépticas y Promoción de la Inclusión Social

      Skills you'll gain: Disabilities, Caregiving, Diversity Awareness, Mental Health, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Family Medicine, Student Support and Services, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Neurology, Child Health, Gynecology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Figma for UI/UX: Master Web Design in Figma

      Skills you'll gain: Figma (Design Software), Responsive Web Design, User Interface and User Experience (UI/UX) Design, Usability, Web Design, User Experience, User Interface (UI), Typography, Design Elements And Principles, Color Theory, UI Components, Web Design and Development, Wireframing, Mockups

      4.3
      Rating, 4.3 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 3 Months

    • J

      Johns Hopkins University

      Introduction to AI: Key Concepts and Applications

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Performance Metric, Strategic Leadership, Strategic Decision-Making, Data Quality, Applied Machine Learning, Data Ethics, Machine Learning, Supervised Learning, Algorithms, Artificial Neural Networks, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

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    1…798081…226

    In summary, here are 10 of our most popular technical support courses

    • Big Data Emerging Technologies: Yonsei University
    • Collaborating with G Suite Apps: Coursera Project Network
    • Advanced Semiconductor Packaging: Arizona State University
    • Ethical Decision-Making in the Tech Industry: University of Colorado Boulder
    • Active Learning in STEM with PhET Interactive Simulations: University of Colorado Boulder
    • Basic System Programming on IBM Z: IBM
    • Get Started with Word Processing Applications: Word: SkillUp EdTech
    • Personalised Medicine from a Nordic Perspective: University of Copenhagen
    • Explainable AI (XAI): Duke University
    • Manejo de Crisis Epilépticas y Promoción de la Inclusión Social: Pontificia Universidad Católica de Chile

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