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    • Quality Management

    Quality Management Courses Online

    Study quality management for continuous improvement. Learn about quality management systems, ISO standards, and total quality management.

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    Explore the Quality Management Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Quality and Safety in Ambulatory Healthcare Management

      Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Medical Management, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Practice Management, Health Care Administration, Risk Management, Key Performance Indicators (KPIs), Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Leeds

      Managing Major Engineering Projects

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Engineering Management, Scope Management, Risk Management, Project Finance, Project Scoping, Program Management, Project Portfolio Management, Project Risk Management, Project Management, Business Risk Management, Governance, Project Management Life Cycle, Project Performance, Contract Management, Financial Analysis, Project Implementation, Return On Investment, Cost Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      361 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Proyectos

      Skills you'll gain: Coordinating, Agile Project Management, Project Management Life Cycle, Negotiation, Team Management, Project Risk Management, Agile Methodology, Resource Allocation, Emotional Intelligence, Project Planning, Leadership, Resource Management, Risk Analysis, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Scaled Agile Framework, Sprint Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      954 reviews

      Beginner · Specialization · 3 - 6 Months

    • T

      The University of Edinburgh

      Chicken Behaviour and Welfare

      Skills you'll gain: Ethical Standards And Conduct, Behavior Management, Behavioral Health, Learning Theory, Human Learning, Health Assessment, Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • E

      ESSEC Business School

      Diversity and inclusion in the workplace

      Skills you'll gain: Diversity Awareness, Cultural Diversity, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, People Management, Psychology, Sociology, Innovation, Organizational Change, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      964 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Effective Stakeholder Engagement: A Strategic Approach

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Leadership, Strategic Communication, Strategic Planning, Communication, Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tsinghua University

      Learn English

      Skills you'll gain: Intercultural Competence, Cultural Diversity, Mental Health, Learning Strategies, Culture, Stress Management, Liberal Arts, English Language, Social Sciences, Literacy, Language Learning, Economics, Interpersonal Communications, Psychology, Writing, Research, Business Management, Grammar, Higher Education, Oral Comprehension

      4.3
      Rating, 4.3 out of 5 stars
      ·
      934 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Business Operations Support in Google Sheets

      Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Project Controls, Workflow Management, Data Management, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      196 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Globalization, Economic Growth and Stability

      Skills you'll gain: Financial Policy, International Finance, Public Policies, Economics, Economic Development, Economics, Policy, and Social Studies, Market Opportunities, Business Economics, International Relations, Tax, Global Marketing, Policy Analysis, Socioeconomics, Demography, Business Risk Management, Crisis Management, Fiscal Management, Supply And Demand, Analysis, Financial Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Exploring ​and ​Preparing ​your ​Data with BigQuery

      Skills you'll gain: Data Transformation, Big Data, Data Cleansing, Cloud Infrastructure, Google Cloud Platform, Data Analysis, Data Warehousing, SQL, Data Pipelines, Data Visualization Software, Scalability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM z/OS Mainframe Practitioner

      Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, Unix, IBM DB2, Operating Systems, IBM Cloud, Data Management, Hardware Architecture, Data Storage, Infrastructure Architecture, System Programming, File Systems, Enterprise Security, Computer Security, System Configuration, Control Panels, Command-Line Interface

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 1 - 3 Months

    Quality Management learners also search

    Quality Control
    Quality Assurance
    Management Systems
    Manufacturing
    Manufacturing Process
    Lean Manufacturing
    Warehouse Management
    Event Management
    1…777879…729

    In summary, here are 10 of our most popular quality management courses

    • Quality and Safety in Ambulatory Healthcare Management: Johns Hopkins University
    • Managing Major Engineering Projects: University of Leeds
    • CVS Health Call Center Customer Service: CVS Health
    • Gestión de Proyectos: Tecnológico de Monterrey
    • Chicken Behaviour and Welfare: The University of Edinburgh
    • Diversity and inclusion in the workplace: ESSEC Business School
    • Effective Stakeholder Engagement: A Strategic Approach: Coursera Instructor Network
    • Learn English: Tsinghua University
    • Business Operations Support in Google Sheets: Coursera Project Network
    • Globalization, Economic Growth and Stability: IE Business School

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