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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • P

      Peking University

      中级商务汉语——商务活动篇

      Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Business Relationship Management, Language Competency, Business Writing, Customer Relationship Building, Presentations, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Selecting the Right Customer & Channel

      Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Enhance your Writing with Adverb Clauses

      Skills you'll gain: Grammar

      4.8
      Rating, 4.8 out of 5 stars
      ·
      58 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      Technical University of Munich (TUM)

      Street Experiments for Sustainable and Resilient cities

      Skills you'll gain: Experimentation, Program Evaluation, Community Development, Systems Thinking, Research, Cultural Diversity, Design Strategies, Social Sciences, Creative Thinking, Collaboration, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Introduction

      Skills you'll gain: Salesforce, Customer Relationship Management, Sales Process, Cloud Computing, Sales Management, Lead Generation, Customer Service, User Accounts, System Configuration, Dashboard, Automation

      3.5
      Rating, 3.5 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Effective Inventory Management and Optimization

      Skills you'll gain: Inventory Control, Inventory Management, Demand Planning, Inventory Management System, Customer Demand Planning, Materials Management, Forecasting, Cost Reduction, Cost Management, Key Performance Indicators (KPIs), Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Get Started with Cloud Native, DevOps, Agile, and NoSQL

      Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, Software Development, DevOps, Test Driven Development (TDD), Software Development Methodologies, CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, User Story

      4.5
      Rating, 4.5 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Advanced Data Modeling

      Skills you'll gain: MySQL Workbench, Extract, Transform, Load, Data Modeling, Database Design, MySQL, Data Warehousing, Database Management, Databases, Relational Databases, Database Architecture and Administration, Advanced Analytics, Data Analysis, Data Visualization Software

      4.3
      Rating, 4.3 out of 5 stars
      ·
      102 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Trust and Security with Google Cloud

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Elicitation: Artifact and Stakeholder Analysis

      Skills you'll gain: Requirements Elicitation, Requirements Analysis, Mockups, User Story, Interviewing Skills, Storyboarding, Functional Requirement, Business Requirements, Prototyping, User Research, Stakeholder Engagement, Prioritization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Cross-Functional Collaboration

      Skills you'll gain: Product Roadmaps, Cross-Functional Collaboration, Product Development, Team Building, Collaboration, Meeting Facilitation, Teamwork, Empathy, Team Management, Team Motivation, Cooperation, Personal Development, Product Management, Team Leadership, Self-Awareness, Leadership, Business Leadership, Active Listening, Business Priorities, Relationship Building

      4.6
      Rating, 4.6 out of 5 stars
      ·
      35 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Ideas to Action

      Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration, Constructive Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • 中级商务汉语——商务活动篇: Peking University
    • Selecting the Right Customer & Channel : University of Maryland, College Park
    • Enhance your Writing with Adverb Clauses: University of California, Irvine
    • Street Experiments for Sustainable and Resilient cities: Technical University of Munich (TUM)
    • Salesforce Introduction: LearnKartS
    • Effective Inventory Management and Optimization : Starweaver
    • Get Started with Cloud Native, DevOps, Agile, and NoSQL: IBM
    • Advanced Data Modeling: Meta
    • Trust and Security with Google Cloud: Google Cloud
    • Requirements Elicitation: Artifact and Stakeholder Analysis: University of Colorado System

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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