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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • É

      École Nationale des Ponts et Chaussées

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      818 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Edge Impulse

      Introduction to Embedded Machine Learning

      Skills you'll gain: Applied Machine Learning, Embedded Systems, Data Processing, Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Deep Learning, Feature Engineering, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      727 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Information and Event Management (SIEM), Security Controls, Document Management, Data Integrity, Technical Communication, Technical Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      The State University of New York

      How To Create a Website in a Weekend! (Project-Centered Course)

      Skills you'll gain: Web Design, WordPress, Web Language, HTML and CSS, Browser Compatibility, Web Content, Web Development, Web Analytics and SEO, Responsive Web Design, Cross Platform Development, Content Management

      3.3
      Rating, 3.3 out of 5 stars
      ·
      581 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Lead Management in Salesforce

      Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Sales Enablement, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      359 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Product Management Essentials

      Skills you'll gain: Stakeholder Management, Product Management, Team Leadership, Product Development, New Product Development, Commercialization, Product Lifecycle Management, Team Management, Product Roadmaps, Product Strategy, Cross-Functional Team Leadership, Marketing, Market Opportunities, Product Design, Agile Methodology, User Experience

      4.6
      Rating, 4.6 out of 5 stars
      ·
      326 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Excellence

      Skills you'll gain: Logistics, Logistics Management, Supply Chain Management, Supply Chain, Manufacturing Operations, Strategic Sourcing, Operations Management, Financial Statement Analysis, Warehouse Management, Forecasting, Supply Chain Planning, Business Operations, Materials Management, Inventory Management System, Transportation Management, Procurement, Supply Chain Systems, Financial Analysis, Cash Flows, Business Metrics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      529 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      La gestión de personas y equipos

      Skills you'll gain: People Management, Team Management, Organizational Leadership, Team Building, Industrial and Organizational Psychology, Performance Management, Leadership, Organizational Structure, Employee Engagement, Culture, Conflict Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Web Design: Wireframes to Prototypes

      Skills you'll gain: Wireframing, Mockups, Responsive Web Design, Web Design, User Interface (UI) Design, User Experience Design, Prototyping, Web Language, Graphic and Visual Design, HTML and CSS, Typography, Peer Review

      4.8
      Rating, 4.8 out of 5 stars
      ·
      869 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity as Competitive Advantage - Jagdish Sheth

      Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to HTML

      Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of California San Diego

      Hadoop Platform and Application Framework

      Skills you'll gain: Apache Hadoop, Big Data, Data Analysis, Apache Spark, Data Science, Data Processing, Distributed Computing, Performance Tuning, Scalability

      4
      Rating, 4 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 3 Months

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    1…777879…401

    In summary, here are 10 of our most popular customer experience courses

    • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
    • Introduction to Embedded Machine Learning: Edge Impulse
    • Incident Response and Digital Forensics: IBM
    • How To Create a Website in a Weekend! (Project-Centered Course): The State University of New York
    • Lead Management in Salesforce: Salesforce
    • Product Management Essentials: University of Maryland, College Park
    • Supply Chain Excellence: Rutgers the State University of New Jersey
    • La gestión de personas y equipos: IESE Business School
    • Web Design: Wireframes to Prototypes: California Institute of the Arts
    • Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University

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