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    Results for "customer support"

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Satisfaction Survey in Qualtrics

      Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • I

      IIT Bombay

      Introduction to Business Management : Winning Externally

      Skills you'll gain: Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Social Media Management, Performance Measurement, Digital Media Strategy, Content Creation, Search Engine Optimization, Personalized Service, Innovation, Business Process

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Business Process Management in Healthcare Organizations

      Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Design, Business Process Improvement, Health Information Management and Medical Records, Electronic Medical Record, Business Writing, Healthcare Industry Knowledge, Innovation, Patient Coordination, Entrepreneurship, Customer experience improvement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de Chile

      Potenciando mi aprendizaje en el primer año de Universidad

      Skills you'll gain: Learning Strategies, Student Support and Services, Self-Awareness, Lifelong Learning, Time Management, Organizational Skills, Emotional Intelligence, Adaptability, Goal Setting, Stress Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Get Started with Microsoft Teams

      Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Virtual Teams, Calendar Management, Setting Appointments

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Management

      Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Law, Regulation, and Compliance, Analytics, Data-Driven Decision-Making, Data Analysis, Scheduling, Labor Relations, Customer Engagement, Team Performance Management, Linear Algebra, Risk Management, Commercial Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fortinet, Inc.

      Network Security Support Engineer

      Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Malware Protection

      4.5
      Rating, 4.5 out of 5 stars
      ·
      22 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Introduction to Teaching English Learners

      Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, Instructional Strategies, Culture, Education Software and Technology, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Teaching, Curriculum Planning, English Language, Mathematics Education, Pedagogy, Student Engagement, Literacy, Lesson Planning, Language Learning, End User Training and Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      40 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Working as a Scrum Master

      Skills you'll gain: Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      75 reviews

      Intermediate · Course · 1 - 3 Months

    • D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Essentials of Sensory Science

      Skills you'll gain: Experimentation, Product Testing, Food Quality Assurance And Control, Laboratory Experience, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Research Design, Statistical Analysis, Nutrition and Diet, Target Market, Quality Assessment, Human Factors, Marketing Psychology, Anatomy, Quantitative Research, Data Collection, Psychology, Biology, Neurology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      60 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer support courses

    • Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
    • Introduction to Business Management : Winning Externally: IIT Bombay
    • Digital Transformation in Hospitality: Starweaver
    • Business Process Management in Healthcare Organizations: Rutgers the State University of New Jersey
    • Potenciando mi aprendizaje en el primer año de Universidad: Universidad de Chile
    • Get Started with Microsoft Teams : Coursera Project Network
    • Data Analytics in Sports Law and Management: The State University of New York
    • Network Security Support Engineer: Fortinet, Inc.
    • Introduction to Teaching English Learners: Rice University
    • Working as a Scrum Master: SkillUp EdTech

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