• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Rapid Prototyping Using 3D Printing

      Skills you'll gain: Engineering Design Process, Prototyping, Engineering Drawings, Product Design, Product Development, Product Testing, Hardware Design, Research and Design, 3D Modeling, Mockups, Computer-Aided Design, Usability Testing, Design Specifications, Manufacturing Processes, Cost Estimation, Design, Product Engineering, Ideation, Mechanical Engineering, User Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      93 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      Universidad de Palermo

      Introduction to Tourism and Hospitality

      Skills you'll gain: Hospitality, Market Dynamics, Digital Transformation, Hotels and Accommodations, Travel Arrangements, Environmental Issue, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Sustainability Reporting, Consumer Behaviour, Supply And Demand

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      Indian School of Business

      Financial Planning

      Skills you'll gain: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Portfolio Management, Budgeting, Risk Management, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Requirements Gathering in Business Analysis

      Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Business Systems Analysis, Functional Specification, Business Process Modeling, Stakeholder Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Analyze User Research Data with Microsoft Forms

      Skills you'll gain: User Research, User Feedback, Business Research, Data Collection, Market Research, Data Compilation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Data Processing and Feature Engineering with MATLAB

      Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Exploratory Data Analysis, Data Visualization, Matlab, Data Processing, Descriptive Statistics, Data Cleansing, Data Manipulation, Histogram, Data Transformation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      347 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Intel

      Intel® AI Fundamentals

      Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Real Time Data, Solution Sales Engineering, Technology Solutions, Generative AI, Emerging Technologies, Automation, Customer Success Management, Deep Learning, Machine Learning, Hardware Architecture, Computer Hardware, Data Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      71 reviews

      Beginner · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Innovation Strategy: Developing Your Fintech strategy

      Skills you'll gain: FinTech, Digital Transformation, Innovation, Financial Services, Business Transformation, Technology Strategies, Banking, Business Strategy, Organizational Strategy, Information Technology, Business Technologies, Organizational Structure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      277 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps Capstone Project

      Skills you'll gain: DevOps, CI/CD, User Story, Microservices, OpenShift, Application Deployment, Continuous Integration, Cloud-Native Computing, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Sprint Planning, Containerization, Restful API, Flask (Web Framework), Docker (Software), Kanban Principles, Unit Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      143 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Data Analysis with Tableau

      Skills you'll gain: Exploratory Data Analysis, Tableau Software, Statistical Visualization, Data Analysis, Descriptive Statistics, Predictive Analytics, Data Processing, Box Plots, Statistical Analysis, Data Cleansing, Scatter Plots, Data Visualization Software, Trend Analysis, Histogram, Data Manipulation, Regression Analysis, Correlation Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Effective Leadership: Master Management Styles

      Skills you'll gain: Leadership Development, Leadership, Leadership and Management, Team Leadership, Adaptability, Business Leadership, People Management, Team Management, Team Motivation, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Concrete Multi Storey Building - System Design

      Skills you'll gain: Architectural Drawing, Structural Engineering, Building Design, Structural Analysis, Engineering Drawings, Engineering Documentation, Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Design Process, Engineering Analysis, Estimation, Technical Standard

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Advanced · Specialization · 1 - 3 Months

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…767778…247

    In summary, here are 10 of our most popular customer insights courses

    • Rapid Prototyping Using 3D Printing: Arizona State University
    • Introduction to Tourism and Hospitality: Universidad de Palermo
    • Financial Planning: Indian School of Business
    • Requirements Gathering in Business Analysis: Microsoft
    • Analyze User Research Data with Microsoft Forms: Coursera Project Network
    • Data Processing and Feature Engineering with MATLAB: MathWorks
    • Intel® AI Fundamentals: Intel
    • Innovation Strategy: Developing Your Fintech strategy: Copenhagen Business School
    • DevOps Capstone Project: IBM
    • Data Analysis with Tableau: Tableau Learning Partner

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok