Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Market Dynamics, Innovation, Product Design, Business Modeling, Platform As A Service (PaaS), Business Strategy, Consumer Behaviour

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management

Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, User Experience Design, Product Design, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement

Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Management, Data Quality, Data Wrangling, Data Processing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage

Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Consumer Behaviour, Product Design, Environmental Issue, Business, New Product Development, Socioeconomics, Innovation, Design Thinking, Market Opportunities, Business Strategies, Customer Analysis, Market Research, Value Propositions, Communication Strategies

Skills you'll gain: Generative AI, Data Integration, Data Strategy, Business Planning, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Solution Design, Business Transformation, Stakeholder Communications

Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience

Skills you'll gain: Branding, Brand Strategy, Brand Awareness, Marketing Design, Target Audience, Customer Insights, Marketing, Content Creation, User Research, Goal Setting, Constructive Feedback, Persona Development, Marketing Strategies

Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing

Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media, Stakeholder Communications, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management

Skills you'll gain: TikTok, Social Media Content, Social Media Marketing, Social Media Strategy, Content Creation, Marketing, Brand Awareness, Marketing Strategy and Techniques, Content Strategy, Customer Engagement, Video Editing

Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Marketing, Content Creation, ChatGPT, Marketing Effectiveness, Prompt Engineering, Large Language Modeling, Intellectual Property, Business Ethics