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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Meta

      Advanced Programming in Swift

      Skills you'll gain: Swift Programming, Apple iOS, Unit Testing, Apple Xcode, Development Testing, Software Testing, Object Oriented Programming (OOP), Data Structures, Software Design Patterns, Software Design, Data Management, Debugging, Functional Design

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      86 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    • U

      UBITS

      Innovación en el mundo corporativo

      Skills you'll gain: Innovation, Organizational Change, Change Management, Corporate Sustainability, Corporate Strategy, Business Transformation, Organizational Strategy, Business Strategies, Growth Strategies, Continuous Improvement Process, Culture Transformation, Organizational Structure, Product Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      62 reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: New
      New
      C

      Coursera Project Network

      Power BI for Beginners: Interactive Dashboard Fundamentals

      Skills you'll gain: Key Performance Indicators (KPIs), Power BI, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales, Sales Presentation

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      11 reviews

      Beginner Ā· Guided Project Ā· Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Clinical Data Models and Data Quality Assessments

      Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Quality, Data Transformation, Data Validation, Data Integration, Health Informatics, Relational Databases, SQL

      4.2
      Rating, 4.2 out of 5 stars
      Ā·
      64 reviews

      Intermediate Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Mathematical Foundations and Quantum Mechanics Essentials

      Skills you'll gain: Applied Mathematics, Mathematics and Mathematical Modeling, Linear Algebra, Probability, Mathematical Modeling, Computer Science, Algebra, Probability & Statistics, Statistics, Physics, Mechanics, Emerging Technologies

      4.4
      Rating, 4.4 out of 5 stars
      Ā·
      31 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Market Research

      Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      41 reviews

      Intermediate Ā· Course Ā· 1 - 3 Months

    • I

      Icahn School of Medicine at Mount Sinai

      Big Data Science with the BD2K-LINCS Data Coordination and Integration Center

      Skills you'll gain: Bioinformatics, Interactive Data Visualization, Supervised Learning, Machine Learning, Big Data, Data Science, Data Integration, Unsupervised Learning, Molecular Biology, Data Processing, Data Analysis, Metadata Management, Application Programming Interface (API), Restful API

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      26 reviews

      Intermediate Ā· Course Ā· 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Strategic Customer Relationship Management & Sales Technique

      Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software

      3.8
      Rating, 3.8 out of 5 stars
      Ā·
      13 reviews

      Beginner Ā· Specialization Ā· 3 - 6 Months

    • S

      Starweaver

      Supply Chain Management for E-commerce

      Skills you'll gain: E-Commerce, Supply Chain Management, Supply Chain, Supply Chain Systems, Business Technologies, Logistics Management, Corporate Sustainability, Supply Chain Planning, Technology Strategies, Inventory Management System, Order Fulfillment, Supplier Management, Operational Efficiency

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      33 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      E-Marketing

      Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Marketing Effectiveness, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Marketing Strategies, Google Analytics

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      389 reviews

      Beginner Ā· Specialization Ā· 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Change Management

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Business Leadership, Leadership, Continuous Improvement Process, Emotional Intelligence, Overcoming Obstacles, Stakeholder Engagement, Decision Making, Employee Engagement

      4.4
      Rating, 4.4 out of 5 stars
      Ā·
      12 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Heavy Manufacturing

      Skills you'll gain: Equipment Design, Manufacturing Processes, Plant Operations and Management, Hydraulics, Manufacturing Operations, Chemical Engineering, Production Process, Process Engineering, Control Systems, Manufacturing Standards, Automation, Internet Of Things, Mechanical Engineering, Quality Assurance, Mechanical Design, Engineering Practices, Technical Standard, Maintenance, Repair, and Facility Services, Thermal Management, Construction Inspection

      4.5
      Rating, 4.5 out of 5 stars
      Ā·
      21 reviews

      Intermediate Ā· Specialization Ā· 1 - 3 Months

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    1…737475…219

    In summary, here are 10 of our most popular customer journey courses

    • Advanced Programming in Swift:Ā Meta
    • Innovación en el mundo corporativo:Ā UBITS
    • Power BI for Beginners: Interactive Dashboard Fundamentals:Ā Coursera Project Network
    • Clinical Data Models and Data Quality Assessments:Ā University of Colorado System
    • Mathematical Foundations and Quantum Mechanics Essentials:Ā Packt
    • Introduction to Market Research:Ā Coursera Instructor Network
    • Big Data Science with the BD2K-LINCS Data Coordination and Integration Center:Ā Icahn School of Medicine at Mount Sinai
    • Strategic Customer Relationship Management & Sales Technique:Ā HubSpot Academy
    • Supply Chain Management for E-commerce:Ā Starweaver
    • E-Marketing:Ā University of California, Irvine

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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