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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Habilidades humanas y de negocios para negociar

      Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      324 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: Behaviour & Behaviour Change

      Skills you'll gain: Behavioral Economics, Behavioral Health, Public Health, Public Health and Disease Prevention, Health Policy, Cultural Responsiveness, Community Health, Policy Development, Psychology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Implementing Supply Chain Analytics

      Skills you'll gain: Descriptive Analytics, Supply Chain, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Job Search, Resume, and Interview Prep

      Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      77 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Building Systems with the ChatGPT API

      Skills you'll gain: ChatGPT, Large Language Modeling, Prompt Engineering, OpenAI, Cloud API, Generative AI, Self Service Technologies, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      231 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Website Tutorial and Examples

      Skills you'll gain: Web Applications, Interactive Data Visualization, JavaScript Frameworks, Responsive Web Design, Collaborative Software, User Interface (UI) Design, Full-Stack Web Development, Front-End Web Development, Data Integration, Databases, User Requirements Documents, Real Time Data

      4.2
      Rating, 4.2 out of 5 stars
      ·
      280 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Customer-Centric Innovation

      Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Fundamentals of Data Analysis in Excel

      Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Dashboard, Data Transformation, Data Analysis, Excel Formulas, Exploratory Data Analysis, Data Visualization Software, Data Presentation, Data Manipulation, Data Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Peking University

      中级商务汉语(入职与营销篇)

      Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Business Correspondence, Customer Complaint Resolution, Customer Service, Marketing Strategies, Product Marketing, Product Knowledge, Company, Product, and Service Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency

      4.9
      Rating, 4.9 out of 5 stars
      ·
      145 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Exploring the Field of U.S. Payroll

      Skills you'll gain: Payroll, Payroll Administration, Payroll Tax, Payroll Processing, Payroll Reporting, Non-Profit Accounting, Specialized Accounting, Record Keeping, Accounting, Tax Compliance, Law, Regulation, and Compliance, Organizational Structure, Business

      4.9
      Rating, 4.9 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      LearnQuest

      Advanced Java

      Skills you'll gain: Apache Maven, Spring Framework, Microservices, Spring Boot, Java, Back-End Web Development, Software Architecture, Server Side, Load Balancing, Cloud Development, Restful API, Systems Architecture, Web Applications, Scalability

      4.4
      Rating, 4.4 out of 5 stars
      ·
      48 reviews

      Advanced · Course · 1 - 4 Weeks

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    1…737475…247

    In summary, here are 10 of our most popular customer insights courses

    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
    • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London
    • Implementing Supply Chain Analytics: Unilever
    • Project Management Job Search, Resume, and Interview Prep: IBM
    • Building Systems with the ChatGPT API: DeepLearning.AI
    • Responsive Website Tutorial and Examples: University of London
    • Customer-Centric Innovation: Duke University
    • Fundamentals of Data Analysis in Excel: Corporate Finance Institute
    • 中级商务汉语(入职与营销篇): Peking University

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