Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Game Design, Solution Design, Design Thinking, Human Centered Design, Drive Engagement, Industrial and Organizational Psychology, Employee Engagement, Organizational Development, Behavioral Economics, Emerging Technologies, Risk Analysis, Customer Engagement, Psychology

Skills you'll gain: Program Management, Project Management Office (PMO), Project Management, Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Resource Management, Stakeholder Management, Scheduling, Risk Management, Change Management, Procurement

Skills you'll gain: Windows PowerShell, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Development Environment, Configuration Management

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Creative Thinking, Root Cause Analysis, Professional Development, Critical Thinking, Analysis, Personal Development, Decision Making

Skills you'll gain: UI/UX Strategy, User Experience, User Experience Design, Design and Product, Data Storytelling, Experience Design, User Centered Design, Usability Testing, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), User Feedback, Wireframing, Customer experience improvement, Prioritization

Skills you'll gain: Digital Transformation, User Centered Design, Policy Development, Cybersecurity, Technology Strategies, Public Administration, Project Design, Data Integration, Governance, Human Resource Strategy, Program Evaluation, Process Improvement, Data Management

Skills you'll gain: Product Lifecycle Management, Product Quality (QA/QC), Quality Assurance, Product Management, Release Management, Sales Strategy, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Marketing Planning, Product Improvement, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Monitoring, User Feedback, Data-Driven Decision-Making, Cross-Functional Collaboration

Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Project Planning, Organizational Skills, Workflow Management, Project Management, Collaborative Software, Timelines, Team Management, Scheduling, Prioritization, Data Visualization

Skills you'll gain: Jest (JavaScript Testing Framework), Node.JS, Full-Stack Web Development, Webpack, Application Deployment, Web Development Tools, Unit Testing, Back-End Web Development, Restful API, Application Development, Web Development, MongoDB, Javascript, Front-End Web Development, Data Structures

Skills you'll gain: Incident Response, Cyber Governance, Cyber Security Strategy, Business Risk Management, Cyber Risk, Risk Management, Threat Management, Security Management, Strategic Leadership, Leadership, ISO/IEC 27001, Culture Transformation, Stakeholder Communications, NIST 800-53

Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Data Analysis, Spatial Analysis, Geospatial Mapping, Geospatial Information and Technology, Descriptive Statistics, Box Plots, Statistical Methods, Statistical Modeling, R Programming, Plot (Graphics), Statistical Analysis, Rmarkdown, Probability & Statistics, Data Cleansing, Data Analysis, Regression Analysis, Correlation Analysis, Data Validation