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Explore the Customer Journey Course Catalog
- Status: Free Trial
Arizona State University
Skills you'll gain: Usability, Usability Testing, Problem Solving, Human Factors, User Experience Design, Human Computer Interaction, Human Centered Design, Critical Thinking and Problem Solving, Creativity, Kinesiology, User Research, Decision Making, Human Learning, User Interface (UI), Data Collection, Human Factors Engineering, Human Machine Interfaces, Accident Prevention, Mitigation, Physical Therapy
- Status: Free Trial
Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft 365, Workflow Management, Microsoft Teams, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Artificial Intelligence, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
- Status: Free
Coursera Project Network
Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Business Software, Data Presentation
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Regression Analysis, Network Analysis, Market Analysis, Analytics, Statistical Analysis, Customer Insights, Data Analysis, Statistical Methods, Text Mining, Unstructured Data, Social Media, Natural Language Processing
- Status: Free Trial
Rice University
Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Tax, Market Analysis, International Relations, Operating Cost, Policy Analysis, Consumer Behaviour, Decision Making
- Status: Free Trial
Simplilearn
Skills you'll gain: Social Media Marketing, Customer Retention, Social Media Campaigns, Marketing Strategies, Content Performance Analysis, Social Media Strategy, Instagram, Marketing, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques, Facebook, E-Commerce, Digital Media Strategy, Marketing Effectiveness, Customer Engagement
Coursera Instructor Network
Skills you'll gain: Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Ideation, Brainstorming, AI Personalization, Prompt Engineering, Workforce Development, Content Creation, Natural Language Processing
- Status: Free Trial
Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management
Coursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics
- Status: Free
Skills you'll gain: Social Media Campaigns, Social Media, Paid media, Digital Media Strategy, Online Advertising, Search Engine Marketing, Digital Advertising, Digital Marketing, Pay Per Click Advertising, Marketing Strategy and Techniques, Owned Media, Marketing Planning, Earned Media
University of Leeds
Skills you'll gain: Programming Principles, Computational Logic, Python Programming, Computer Programming, Automation, Web Development, Algorithms, Computational Thinking, Debugging
In summary, here are 10 of our most popular customer journey courses
- Human Factors & Usability Engineering: Designing for Humans:Â Arizona State University
- Introduction to Microsoft Copilot:Â Microsoft
- Use SurveyMonkey to Create a Survey and Analyze Results:Â Coursera Project Network
- Applying Data Analytics in Marketing:Â University of Illinois Urbana-Champaign
- Principles of Economics: Introduction - Getting to Know You:Â Rice University
- Social Media Marketing and Brand Advocacy:Â Simplilearn
- GenAI for Everyone:Â Coursera Instructor Network
- Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan:Â Michigan State University
- How to Develop an Account Strategy:Â Coursera Instructor Network
- Introduction to Merchandising:Â Coursera Instructor Network