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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Automation Anywhere

      Implementing RPA with Cognitive Automation and Analytics

      Skills you'll gain: Robotic Process Automation, Business Process Automation, Process Design, Automation, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Business Intelligence, Workflow Management, Business Analytics, System Support

      4.5
      Rating, 4.5 out of 5 stars
      ·
      624 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Solve Business Problems with AI and Machine Learning

      Skills you'll gain: Data Ethics, Business Ethics, Compliance Management, Applied Machine Learning, Project Implementation, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Machine Learning Algorithms

      4.3
      Rating, 4.3 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Trust and Security with Google Cloud

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Ideas to Action

      Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration, Constructive Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Business Technologies, Leadership and Management, Technical Services, Business Intelligence, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Mastering Power BI for Data Analytics & Storytelling

      Skills you'll gain: Power BI, Snowflake Schema, Data Analysis Expressions (DAX), Data Modeling, Microsoft SQL Servers, AWS Identity and Access Management (IAM), Inventory Management System, Transact-SQL, Amazon Web Services, SQL, Data Visualization Software, Interactive Data Visualization, Dashboard, Data Storytelling, Database Design, Data Analysis, Data-Driven Decision-Making, Data Presentation, Data Transformation, Business Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

      Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      451 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Strategic Digital Marketing Channels - SEO & SEM

      Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Customer Retention, Marketing Strategies, Web Analytics and SEO, Online Advertising, Marketing, Digital Marketing, Paid media, Growth Strategies, Campaign Management, Customer Acquisition Management, Marketing Automation, Advertising Campaigns, Google Analytics, UI/UX Strategy, Keyword Research, Digital Advertising, Marketing Strategy and Techniques

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Corporate Communications

      Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Interpersonal Communications, Employee Engagement, Telecommuting, Public Relations, Business Communication, Communication Strategies, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Data Storytelling

      Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Infographics, Data Ethics, Data Literacy, Data-Driven Decision-Making, Data Analysis, Drive Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      115 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Università Bocconi

      Capital-investissement et capital-risque

      Skills you'll gain: Private Equity, Business Valuation, Investments, Mergers & Acquisitions, Finance, Entrepreneurship, Due Diligence, Financial Management, Portfolio Management, Asset Management, Tax Laws, Legal Risk

      4.8
      Rating, 4.8 out of 5 stars
      ·
      41 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer insights courses

    • Implementing RPA with Cognitive Automation and Analytics: Automation Anywhere
    • Solve Business Problems with AI and Machine Learning: CertNexus
    • Hotel Front Office Operations: Dubai College of Tourism
    • Trust and Security with Google Cloud: Google Cloud
    • Design Thinking: Ideas to Action: University of Virginia
    • Administración de las Tecnologías de la Información: Universidad de Palermo
    • Mastering Power BI for Data Analytics & Storytelling: Edureka
    • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Strategic Digital Marketing Channels - SEO & SEM: Simplilearn
    • Introduction to Corporate Communications: University of California, Irvine

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