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Explore the Customer Insights Course Catalog
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Data Integrity, User Accounts, Editing
Shanghai Jiao Tong University
Skills you'll gain: Human Factors, Consumer Behaviour, Organizational Leadership, Marketing Psychology, Leadership and Management, Professional Development, Psychological Evaluations, Psychology, Leadership, Criminal Investigation and Forensics, Mental Health, Personal Attributes, Human Development, Scientific Methods
- Status: Free Trial
University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing Operations, Digital Transformation, Technology Solutions, Business Technologies, Business Transformation, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, System Implementation, Technology Strategies, Real Time Data, Value Propositions, Data-Driven Decision-Making, Cybersecurity, Scalability
- Status: Free Trial
University of Michigan
Skills you'll gain: Surveys, UI/UX Research, User Research, Survey Creation, Sampling (Statistics), A/B Testing, Qualitative Research, Usability Testing, Research Methodologies, Web Analytics and SEO, Data Collection, Research Design, Sample Size Determination, Analytics, Data Analysis
- Status: Free Trial
Michigan State University
Skills you'll gain: Design Thinking, Ideation, Innovation, Market Opportunities, Creative Thinking, Creativity, Entrepreneurship, Product Development, Resource Planning, Market Research, Customer Insights, User Research, Decision Making
- Status: Free Trial
Northwestern University
Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Organizational Leadership, Brainstorming, Strategic Leadership, Leadership, Storyboarding, User Experience Design, Customer Engagement, Creative Thinking, Design Research, Collaboration, Empathy
- Status: Free Trial
University of California, Davis
Skills you'll gain: Social Sciences, Network Analysis, Data Science, Machine Learning, Computational Thinking, Economics, Policy, and Social Studies, Artificial Intelligence, Data Analysis, Simulations, Big Data, Scientific Methods
- Status: Free Trial
Macquarie University
Skills you'll gain: Governance, Management Accounting, Marketing Analytics, Budgeting, Capital Budgeting, Financial Modeling, SAS (Software), Business Analytics, Accounting, Financial Management, Customer Insights, Financial Analysis, Dashboard, Analytics, Marketing Effectiveness, Corporate Finance, Digital Marketing, Customer Data Management, Business Valuation, Data-Driven Decision-Making
- Status: Free Trial
Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer Analysis, Customer experience improvement, Customer Insights, Marketing Strategies, Marketing, Content Marketing, MarTech, Data Ethics, Customer Engagement, Customer Acquisition Management, Marketing Psychology
- Status: Free Trial
Skills you'll gain: Presentations, Customer Analysis, Data Visualization, Data Presentation, Microsoft PowerPoint, Target Market, Consulting, Target Audience, Business Consulting, Microsoft Excel, Data Storytelling, Business Analysis, Data Analysis, Pivot Tables And Charts, Data-Driven Decision-Making, Dashboard, Constructive Feedback, Analytics, User Feedback
- Status: Free Trial
Fractal Analytics
Skills you'll gain: User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Generative AI, Prototyping, Brainstorming, Data Ethics, Data Synthesis, ChatGPT, User Experience, Artificial Intelligence, User Centered Design, Innovation, Usability Testing, Prompt Engineering, Interactive Learning, AI Personalization, Information Privacy
Illinois Tech
Skills you'll gain: Capital Budgeting, Data Visualization, Microsoft Excel, Dashboard, Business Intelligence, Interactive Data Visualization, Excel Formulas, Financial Analysis, Data Analysis Expressions (DAX), Pivot Tables And Charts, Key Performance Indicators (KPIs), Google Sheets, Business Analytics, Financial Modeling, Data-Driven Decision-Making, Loans, Cash Flows
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Create Customer Support Data with Microsoft Excel: Coursera Project Network
- 当代应用心理学: Shanghai Jiao Tong University
- Industrial Internet of Things (IIoT): University of Michigan
- UX Research at Scale: Surveys, Analytics, Online Testing: University of Michigan
- The Search for Great Ideas: Harnessing creativity to empower innovation. : Michigan State University
- Leadership Through Design Innovation: Northwestern University
- Computational Social Science Methods: University of California, Davis
- Analysing: Numeric and digital literacies: Macquarie University
- AI for Marketing: Emory University
- Data Analysis and Presentation Skills: the PwC Approach Final Project: PwC