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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Marketing Strategy

      Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Precision Bookkeeping: Records, Reconciliation, Reporting

      Skills you'll gain: Reconciliation, Accounting Records, Bookkeeping, Financial Reporting, Accounting, Financial Data, Compliance Management, Financial Statements, Internal Communications, Verbal Communication Skills, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera

      Navigating Generative AI: A CEO Playbook

      Skills you'll gain: Generative AI, Organizational Change, Business Leadership, Business Transformation, Digital Transformation, Google Cloud Platform, Data Ethics, Organizational Strategy, Business Strategy, Change Management, Prompt Engineering, Business Ethics, Employee Training, Risk Management, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Service Level, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Practice Management, Organizational Structure, Strategic Partnership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      149 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      SHRM Certified Professional (SHRM-CP) Exam Prep

      Skills you'll gain: Talent Acquisition, Human Resource Strategy, Human Resources, Diversity Equity and Inclusion Initiatives, Recruitment Strategies, Leadership Development, Organizational Development, Talent Recruitment, HR Tech, Organizational Effectiveness, Human Capital, Organizational Change, Communication, Strategic Leadership, Human Resources Information System (HRIS), Leadership Studies, Workforce Development, Ethical Standards And Conduct, Intercultural Competence, Employee Training

      3.9
      Rating, 3.9 out of 5 stars
      ·
      72 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Healthcare Data Literacy

      Skills you'll gain: Data Integration, Health Informatics, Data Dictionary, Health Systems, Metadata Management, Data Compilation, Health Care, Data Mapping, Healthcare Industry Knowledge, Health Information Management, Taxonomy, Care Coordination, Data Literacy, Clinical Data Management, ICD Coding (ICD-9/ICD-10), Medical Records, Data Quality, Medical Terminology, Big Data, Interoperability

      4.4
      Rating, 4.4 out of 5 stars
      ·
      126 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      UX Design: From Concept to Prototype

      Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      289 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Mentalidad Emprendedora

      Skills you'll gain: Innovation, Entrepreneurship, New Business Development, Business Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Development, Market Trend, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      226 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Sales and Marketing, with Goldman Sachs 10,000 Women

      Skills you'll gain: Target Market, Sales Strategy, Marketing Planning, Marketing, Sales Process, Sales, Marketing Strategy and Techniques, Marketing Analytics, Digital Marketing, Brand Management, Market Opportunities, Business Metrics, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Structured Query Language (SQL) using SAS

      Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Database Management Systems, Data Presentation, Data Manipulation, Data Integration, Data Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      282 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      AI for Project Managers and Scrum Masters

      Skills you'll gain: Agile Project Management, Forecasting, Workflow Management, Innovation, Project Management Life Cycle, Project Management, Data-Driven Decision-Making, Automation, Project Risk Management, Artificial Intelligence, Digital Transformation, Change Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business Consultants

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Business Consulting, Leadership, Management Consulting, Interactive Learning, AI Personalization, Customer Insights, Automation, Business Process Automation, Solution Design, Ethical Standards And Conduct, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      95 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer insights courses

    • Marketing Strategy: Illinois Tech
    • Precision Bookkeeping: Records, Reconciliation, Reporting: Coursera Instructor Network
    • Navigating Generative AI: A CEO Playbook: Coursera
    • ITIL V4 Certification Preparation: EDUCBA
    • SHRM Certified Professional (SHRM-CP) Exam Prep: Board Infinity
    • Healthcare Data Literacy: University of California, Davis
    • UX Design: From Concept to Prototype: University of Michigan
    • Mentalidad Emprendedora: Tecnológico de Monterrey
    • Fundamentals of Sales and Marketing, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Structured Query Language (SQL) using SAS : SAS

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