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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Y

      Yale University

      Journey of the Universe: The Unfolding of Life

      Skills you'll gain: Life Sciences, Liberal Arts, Environment, Biology, Creativity, Anthropology, Systems Thinking, Social Studies, Physical Science, Timelines, Cultural Diversity, Storytelling, Physics, Scientific Methods

      4.7
      Rating, 4.7 out of 5 stars
      ·
      436 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Python Programming, Test Case, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      439 reviews

      Intermediate · Course · 1 - 3 Months

    • T

      The State University of New York

      Exploring Emerging Technologies for Lifelong Learning and Success

      Skills you'll gain: Lifelong Learning, Growth Mindedness, Willingness To Learn, Personal Development, Critical Thinking, Emerging Technologies, Professional Development, Data Ethics, Learning Management Systems, Safety and Security, Computer Security Awareness Training, Technology Solutions, Creativity, Digital Communications, Web Content Accessibility Guidelines, Collaboration, Communication

      4.3
      Rating, 4.3 out of 5 stars
      ·
      441 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de Palermo

      Finanzas y Operaciones de Marketing y Ventas

      Skills you'll gain: Sales Management, Marketing Effectiveness, Marketing Budgets, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Fundamentos del Marketing

      Skills you'll gain: Branding, Marketing, Brand Management, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Strategies, Target Market, Marketing Operations, Product Marketing, Market Share, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      266 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AI Fundamentals and the Cloud

      Skills you'll gain: Prompt Engineering, Data Ethics, Amazon Web Services, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Large Language Modeling, Generative AI, Business Ethics, Machine Learning, Application Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

      Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Search Engine Optimization, Communication Strategies, Crisis Management, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      701 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Management and Storage in the Cloud

      Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Epic Games

      Fundamentals of Level Design with Unreal Engine

      Skills you'll gain: Game Design, Software Design Documents, Unreal Engine, Video Game Development, Virtual Environment, Conceptual Design, Interactive Design, Prototyping, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Management, with Goldman Sachs 10,000 Women

      Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Talent Management, Delegation Skills, People Management, Subcontracting, Business Strategy, Employee Training, Organizational Structure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      567 reviews

      Mixed · Course · 1 - 4 Weeks

    • E

      Edureka

      GitHub Copilot: The AI Pair Programmer for Coding

      Skills you'll gain: Microsoft Copilot, GitHub, Generative AI, Software Development Tools, Artificial Intelligence, Integrated Development Environments, Programming Principles, Computer Programming, Software Development

      4.2
      Rating, 4.2 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Journey of the Universe: The Unfolding of Life: Yale University
    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Exploring Emerging Technologies for Lifelong Learning and Success: The State University of New York
    • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo
    • Fundamentos del Marketing: Universidad de Palermo
    • AI Fundamentals and the Cloud: Amazon Web Services
    • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School
    • Data Management and Storage in the Cloud: Google Cloud
    • Fundamentals of Level Design with Unreal Engine: Epic Games

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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