• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • U

      University of Manchester

      Water Supply and Sanitation Policy in Developing Countries Part 1: Understanding Complex Problems

      Skills you'll gain: Water Resources, Sanitation, Environmental Policy, Socioeconomics, Environmental Issue, Policy Analysis, Economic Development, Public Health, Social Studies, Political Sciences, Economics, Supply And Demand, Cost Estimation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      343 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project: Writing a Research Paper

      Skills you'll gain: Peer Review, Writing, Editing, Proofreading, Grammar, Style Guides

      4.8
      Rating, 4.8 out of 5 stars
      ·
      461 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Drive

      Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Cloud Storage, Identity and Access Management, Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      264 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      English for Effective Business Writing

      Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Writing and Editing, Concision, Persuasive Communication, English Language, Grammar, Language Competency, Target Audience, Vocabulary

      4.5
      Rating, 4.5 out of 5 stars
      ·
      456 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Artificial Intelligence, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Agile Methodology, Engineering Management, Sprint Planning, Organizational Strategy, Software Development Methodologies, Virtual Teams, Leadership

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      400 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arm

      Arm Cortex-M Architecture and Software Development

      Skills you'll gain: Embedded Software, Performance Tuning, System Programming, Software Development Tools, Embedded Systems, Microarchitecture, Software Development, Development Environment, Hardware Architecture, Debugging, Program Development, Application Security, Build Tools, Computer Architecture, C (Programming Language), System Configuration, Application Development, Security Engineering, C++ (Programming Language), System Requirements

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Health Care Innovation

      Skills you'll gain: Health Policy, Program Evaluation, Lean Methodologies, Health Care Administration, Behavioral Economics, Performance Metric, Operational Efficiency, Health Systems, Health Care, Performance Analysis, Health Assessment, Innovation, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      302 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Global Trends for Business and Society

      Skills you'll gain: Demography, Market Trend, Trend Analysis, International Relations, Socioeconomics, Social Sciences, Systems Thinking, Cultural Diversity, Financial Systems, World History, Economics, Business Economics, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      919 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Presentations: Speaking so that People Listen

      Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Non-Verbal Communication, Communication, Constructive Feedback, Stress Management, Organizational Skills, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      376 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Quantitative Research

      Skills you'll gain: Surveys, Survey Creation, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Statistical Methods, Data Analysis, Marketing, Target Market, Sample Size Determination, Quality Control

      4.4
      Rating, 4.4 out of 5 stars
      ·
      337 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Electrodynamics

      Skills you'll gain: Electrical Engineering, Basic Electrical Systems, Electronic Components, Electrical Systems, Differential Equations, Physics, Engineering Analysis, Integral Calculus, Applied Mathematics, Advanced Mathematics, Scientific Visualization, Engineering Calculations, Calculus, Electronic Systems, Mechanics, Electronics, Energy and Utilities, Mathematical Modeling, Linear Algebra

      4.7
      Rating, 4.7 out of 5 stars
      ·
      949 reviews

      Intermediate · Specialization · 3 - 6 Months

    1…656667…316

    In summary, here are 10 of our most popular help desk support courses

    • Water Supply and Sanitation Policy in Developing Countries Part 1: Understanding Complex Problems: University of Manchester
    • Project: Writing a Research Paper: University of California, Irvine
    • Google Drive: Google Cloud
    • English for Effective Business Writing: The Hong Kong University of Science and Technology
    • Generative AI: Transform Your Customer Support Career: SkillUp EdTech
    • Agile Project Management: University of Colorado Boulder
    • Arm Cortex-M Architecture and Software Development: Arm
    • Health Care Innovation: University of Pennsylvania
    • Global Trends for Business and Society: University of Pennsylvania
    • Presentations: Speaking so that People Listen: University of California, Irvine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok