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    • Business Metrics

    Business Metrics Courses Online

    Learn to develop and analyze business metrics for performance evaluation. Understand key performance indicators (KPIs) and how to use them effectively.

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    Explore the Business Metrics Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Decisions, Decisions: Dashboards and Reports

      Skills you'll gain: Dashboard, Business Intelligence, Business Reporting, Data Storytelling, Data Presentation, Data Visualization Software, Scalability, Performance Tuning, Interviewing Skills, Stakeholder Communications, Project Scoping, Performance Analysis, Performance Improvement, Presentations, Information Privacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Advanced Define and Measure Phases

      Skills you'll gain: Process Capability, Team Management, Statistical Process Controls, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Process Analysis, Statistical Analysis, Lean Six Sigma, Process Mapping, Correlation Analysis, Data Analysis, Data Collection, Regression Analysis, Process Improvement, Quality Improvement, Business Process, Graphing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      J

      Johns Hopkins University

      Advanced Business Analytics: Excel Optimization & Simulation

      Skills you'll gain: Operations Research, Resource Allocation, Simulation and Simulation Software, Microsoft Excel, Business Analytics, Data-Driven Decision-Making, Business Risk Management, Transportation Operations, Risk Analysis, Process Optimization, Statistical Methods, Business Modeling, Logistics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Database Management Essentials

      Skills you'll gain: Database Design, Relational Databases, Data Modeling, Database Management Systems, Databases, Oracle Databases, SQL, Query Languages, PostgreSQL, Systems Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • H

      HEC Paris

      Devenir entrepreneur du changement

      Skills you'll gain: Project Implementation, Entrepreneurship, Self-Awareness, Ideation, Personal Development, New Business Development, Empowerment, Strategic Thinking, Visionary, Innovation, Creative Problem-Solving, Initiative and Leadership, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      625 reviews

      Mixed · Course · 1 - 3 Months

    • T

      The George Washington University

      Essentials in Clinical Simulations Across the Health Professions

      Skills you'll gain: Clinical Experience, Patient Education And Counseling, Virtual Environment, Medical Equipment and Technology, Health Technology, Business Planning, Continuous Quality Improvement (CQI), Technical Communication, System Implementation, Education Software and Technology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Omnichannel Retail Strategy

      Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Business Analytics, Marketing Strategies, Customer Insights, Brand Loyalty

      4.7
      Rating, 4.7 out of 5 stars
      ·
      389 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      300 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • S

      Stanford University

      Social and Economic Networks: Models and Analysis

      Skills you'll gain: Network Analysis, Network Model, Social Sciences, Sociology, Economics, Policy, and Social Studies, Game Theory, Behavioral Economics, Graph Theory, Mathematical Modeling, Markov Model, Probability & Statistics, Probability Distribution, Bayesian Statistics, Simulations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      754 reviews

      Advanced · Course · 1 - 3 Months

    • K

      Kennesaw State University

      Cybersecurity and Its Ten Domains

      Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Cyber Operations, Cryptography, Cyber Risk, Encryption, Authorization (Computing), Secure Coding, Systems Development Life Cycle, Security Controls, Cyber Governance, Cyber Security Policies, Infrastructure Security, Security Awareness, Safety and Security, Identity and Access Management, Incident Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Market Research

      Skills you'll gain: Qualitative Research, Proposal Development, Market Research, Research Reports, Data Collection, Research Design, Research Methodologies, Data Analysis, Statistical Hypothesis Testing, Survey Creation, Statistical Analysis, Surveys, Correlation Analysis, Quantitative Research, Research, Science and Research, Market Analysis, Focus Group, Regression Analysis, Content Performance Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      480 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      ESG Risks and Opportunities

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Risk Management, Business Risk Management, Stakeholder Management, Corporate Sustainability, Investment Management, Portfolio Management, Financial Analysis, Governance, Sustainability Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      751 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…636465…515

    In summary, here are 10 of our most popular business metrics courses

    • Decisions, Decisions: Dashboards and Reports: Google
    • Six Sigma Advanced Define and Measure Phases: Kennesaw State University
    • Advanced Business Analytics: Excel Optimization & Simulation: Johns Hopkins University
    • Database Management Essentials: University of Colorado System
    • Devenir entrepreneur du changement: HEC Paris
    • Essentials in Clinical Simulations Across the Health Professions: The George Washington University
    • Omnichannel Retail Strategy: University of Pennsylvania
    • CVS Health Retail Customer Service: CVS Health
    • Social and Economic Networks: Models and Analysis: Stanford University
    • Cybersecurity and Its Ten Domains: Kennesaw State University

    Frequently Asked Questions about Business Metrics

    Business metrics are the benchmarks set up by a business to gauge its performance over a certain period of time in reaching preset goals. Business metrics can be set up for any type of department or division of a company. Teams can set up business metrics for the operational aspects of a company, financial aspects of a company, or the sales, marketing, and advertising aspects of a company.

    Understanding business metrics can help an organization understand where it's gaining the most ground as a business. Key metrics also point out to executives what parts of the business strategy are working, which parts are not, and which parts are in need of a readjustment to meet a new demand or a new target audience. There are even business metrics used to review the less quantitative elements of a business, like employee happiness, customer loyalty, and marketplace reputation.‎

    If you'll work in a company, it's important to learn about business metrics and understand the importance they play in setting and managing departmental goals. Each part of your company needs to set, control, and review the business metrics in its area. These numbers, targets, and goals will be specific to the initiatives the teams have set for themselves for the upcoming period. If a group reaches its targets set in the business metrics, the company can use those achievements to set budgets for the coming year, reward performances with financial awards, and commit resources where they're needed in the operation.‎

    Learning business metrics can lead to jobs in operations, marketing, sales, finance, or human resources. If you have a keen grasp of knowing the drivers of the business, you can develop career roles for yourself in executive positions that help a group manage its focus, output, and long-term strategy.

    To get to this point, it will help you to learn about project management, data analysis, and business operations. Getting new knowledge in these courses will help you push your company to quantify its goals with more diligence. The more work you put toward your organization, the better your chances will be to move up the ranks with much more confidence.‎

    When you take online courses on Coursera with a focus on business metrics, you'll gain invaluable knowledge on how companies are run, how successes are built, and how winning strategies are achieved. The understanding of business metrics from online courses will enhance your prior business experience and give you a stronger air of authority to make the right decisions for your group.

    When you take online courses about business metrics, you will learn how to make decisions on crucial areas of the business. At the same time, you'll gain the confidence to elevate your career to the next level. The knowledge you gain will show in everyday work situations.‎

    Online Business Metrics courses offer a convenient and flexible way to enhance your existing knowledge or learn new Business Metrics skills. With a wide range of Business Metrics classes, you can conveniently learn at your own pace to advance your Business Metrics career skills.‎

    When looking to enhance your workforce's skills in Business Metrics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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