• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Advanced Define and Measure Phases

      Skills you'll gain: Process Capability, Team Management, Statistical Process Controls, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Process Analysis, Statistical Analysis, Lean Six Sigma, Process Mapping, Correlation Analysis, Data Analysis, Data Collection, Regression Analysis, Process Improvement, Quality Improvement, Business Process, Graphing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English: Making Presentations

      Skills you'll gain: Presentations, Sales Presentation, Persuasive Communication, Microsoft PowerPoint, Public Speaking, Verbal Communication Skills, Data Visualization, Business Communication, Marketing Materials, English Language

      4.8
      Rating, 4.8 out of 5 stars
      ·
      761 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Information and Event Management (SIEM), Security Controls, Document Management, Data Integrity, Technical Communication, Technical Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Designing the Organization

      Skills you'll gain: Organizational Structure, Governance, Organizational Strategy, Organizational Effectiveness, Organizational Change, Business Management, Innovation, Systems Thinking, Business Strategies, Growth Strategies, Decision Making

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Project Management Foundations, Initiation, and Planning

      Skills you'll gain: Earned Value Management, Team Motivation, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Project Controls, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Schedules, Meeting Facilitation, Agile Project Management, Quality Management, Work Breakdown Structure, Risk Management, Cost Management, Scope Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      482 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Supervised Machine Learning: Regression

      Skills you'll gain: Supervised Learning, Regression Analysis, Predictive Modeling, Machine Learning, Statistical Modeling, Classification And Regression Tree (CART), Scikit Learn (Machine Learning Library), Feature Engineering, Statistical Analysis, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      741 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Evaluations of AI Applications in Healthcare

      Skills you'll gain: Data Ethics, Artificial Intelligence, Health Technology, Healthcare Industry Knowledge, Health Care, Patient Safety, Health Equity, Health Disparities, Regulatory Compliance, Application Deployment, Continuous Monitoring, Clinical Data Management, Decision Support Systems, Predictive Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      295 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Relational Databases (RDBMS)

      Skills you'll gain: Database Design, MySQL, IBM DB2, Relational Databases, Databases, Database Management Systems, PostgreSQL, Data Management, Database Architecture and Administration, SQL, Data Integrity, Data Modeling, Data Manipulation, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      705 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Georgia Institute of Technology

      Material Processing

      Skills you'll gain: Chemistry, Chemical Engineering, Manufacturing Processes, Mechanical Engineering, Engineering, Process Engineering, Physical Science, Semiconductors

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to HTML

      Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Effective Compliance Programs

      Skills you'll gain: Compliance Training, Compliance Management, Regulatory Compliance, Compliance Reporting, Compliance Auditing, Internal Communications, Procedure Development, Continuous Monitoring, Culture Transformation, Disciplinary Procedures, Industrial and Organizational Psychology, Ethical Standards And Conduct, Psychology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      799 reviews

      Mixed · Course · 1 - 4 Weeks

    1…626364…315

    In summary, here are 10 of our most popular help desk support courses

    • Six Sigma Advanced Define and Measure Phases: Kennesaw State University
    • Business English: Making Presentations: University of Washington
    • Incident Response and Digital Forensics: IBM
    • Dell Technologies Technical Customer Support Specialist: Dell
    • Designing the Organization: University of Illinois Urbana-Champaign
    • Project Management Foundations, Initiation, and Planning: SkillUp EdTech
    • Supervised Machine Learning: Regression: IBM
    • Evaluations of AI Applications in Healthcare: Stanford University
    • Introduction to Relational Databases (RDBMS): IBM
    • Material Processing: Georgia Institute of Technology

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok